Installation Operations Manager at Awake to Power Communications

Key Responsibilities

Team Management

• Supervise and manage installation teams
• Recruit and train new installers when needed
• Ensure installers follow company quality standards
• Enforce safety procedures and professional conduct

Project Coordination

• Schedule installation dates with clients
• Coordinate logistics (materials, tools, transport)
• Ensure projects are completed within agreed timelines
• Monitor project progress and resolve site issues

Quality Control

• Inspect completed jobs before handover
• Ensure clean finishing and brand-standard delivery
• Handle installation complaints and corrections

Client Communication

• Serve as point of contact during installation
• Provide updates to clients and management
• Ensure smooth and professional client experience

Reporting & Documentation

• Submit weekly installation reports
• Track installer performance
• Monitor material usage and reduce waste

Requirements

• Minimum 3–5 years experience in construction, interior finishing, or related field
• Experience managing technical teams
• Strong understanding of wallpaper/molding installation (preferred)
• Good communication skills
• Problem-solving mindset
• Ability to handle pressure and deadlines

Key Performance Indicators (KPIs)

• Installation completion time
• Client satisfaction ratings
• Installation error rate
• Team efficiency
• Material waste reduction