Inland Operations Analyst at APM Terminals

Ref.: AT-263096
Department: Terminal Operations / Engineering

Key Responsibilities

• Drive strategic key initiative in product development
• Develop reports or presentations materials to upward management
• Continuous improvement of product via market research and customer interviews
• Prepare process material for customer meetings and internal knowledge sharing
• Work with cross function and different stakeholders to ensure product and service delivery
• Conduct data analysis on product performance management
• Think strategically and envision not just where we want to be, but also where we may be but did not think of it yet.
• Create a clear vision of business value coming out of technology and work together with our technology delivery functions to implement this vision
• Explore new product opportunities
• Identify logistics opportunities from new and existing customers
• Develop new and standardized products. The right products for the right price for our IS clients
• Work with Head of Inland Services to build out Inland Services offerings and lock in customers
• Engaging with the APP operations and technical departments to secure terminal resources to enable smooth handling of Inland Services Requests in APP
• Development of business case justification to acquire and replace assets to support expansion of services as market demands
• Preparation of and / or consolidation of monthly Inland Services statistics for performance review
• Analyze performance trends to identify opportunities for improvement
• Propose and with approval implement process improvements

We Are Looking For

• Must have an in-depth knowledge of Yard Operations
• Interest or affinity with shipping, transport, logistics industry.
• Advanced analytical skills, including the ability to extract, compile and analyse data.
• Excellent communication skills, exceptional attention to detail.
• Proven ability to thrive in a fast-paced environment with aptitude to deal successfully with multiple priorities concurrently.
• Advance knowledge of MS Office products.
• Exceptional customer service focus and positive attitude.

We offer

• An open and engaging company culture with strong emphasis on values and team based leadership.
• An ambitious environment setting the standard for worldwide terminal productivity: APM Terminals is awarded several times for being the ‘Port operator of the year’, for being innovative and for strong safety standards.
• A truly international working environment.
• Great career opportunities in a global and multicultural company.