Infrastructure Engineer: Cloud at Clickatell

Purpose

• As a infrastructure Engineer, you will be accountable for assisting the SysOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy.
• We are looking for an experienced individual to help us manage and develop our cloud infrastructure.
• The ideal candidate will have a strong background in system operations, cloud platforms, and a deep understanding of DevOps principles.

We Do The Right Things
Responsibilities of the Role

• Be a thought leader with regards to Clickatell's overall cloud adoption strategy.
• Divisional policy and process formulation, strategic planning, resource coordination and operational execution of projects and assisting in procurement process.
• Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability and security.
• Work closely with software development teams to facilitate smooth integration of applications with cloud infrastructure.
• Scripting and coding to automate routine tasks and improve operational efficiency.
• Technical research and development to enable continuing innovation within the infrastructure
• Provide technical support and troubleshooting for cloud-based infrastructure issues.
• Ensuring network, hardware, operating systems, software applications and any related procedures adhere to organizational values, enabling staff, customers, and partners
• Technical liaison with enterprise customers and vendors as required Service, maintain, commission, and support global platforms, with a view towards high availability

We Are On A Learning Journey
Requirements of the Role

• Related IT qualification / 5+ years in a system administrative position
• Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification (preferred)
• Cloud certifications (AWS preferred)
• Proven experience as a SysOps Engineer or similar role.

Requirements of the Role

• Experience in virtualisation and cloud environments such as Amazon Web Services (AWS) or similar.
• Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification advantageous
• Perl, python, ruby and/or PHP scripting experience advantageous
• Containerisation (Docker/Kubernetes) knowledge advantageous
• Operating systems, from bare steel to network services
• Containerisation (Docker/Kubernetes) knowledge
• Use of CD/CI tools (Anisible/Puppet/Terraform) advantageous
• Proven experience in and with a large, ISP-type environment and infrastructure advantageous
• Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite and Kibana Advantageous
• Proven experience in production environments of the below is advantageous:
• SAN storage solutions
• Software package building and release management with software tools such as Puppet, Chef or Salt
• Network/OS clustering
• Own transport and driver's license beneficial in the rare circumstance where emergency onsite support is required at the data centre

Must understand and demonstrate knowledge of:

• Networking, from Ethernet to IP
• Operating systems, from bare steel to network services
• IP networks, including but not limited to working knowledge of DHCP, DNS, SMTP, FTP, HTTP
• Minimum of 5 years in a system administrative position
• Minimum of 3 years working experience with Unix or derivative
• Minimum of 3 years working experience with troubleshooting hardware and/or software
• Minimum of 3 years programming or scripting experience (advantageous)
• Amazon Web Services and Virtualization technologies such as VMware

Why You Should Join

Perks of the Role

• Healthcare, Retirement Fund and Risk benefit company contributions
• Quarterly performance incentives
• Reimbursable Communication allowances for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your annual leave
• Hybrid/Remote Working
• Home office set-up with laptop, monitor, chair and UPS