Information Technology Support Officer at Soliyama Limited

Job Description:

• The successful candidate will be responsible for maintaining and improving the company's information and communication technology systems.

Key Responsibilities:

• Develop and maintain the company's ICT systems, including hardware, software, and network infrastructure
• Install, configure and troubleshoot hardware and software systems
• Monitor and maintain the security and integrity of the company's data and systems
• Provide technical support to staff in resolving ICT-related issues
• Develop and implement ICT policies and procedures
• Identify and recommend new technology solutions to improve the company's operations and productivity
• Stay up-to-date with emerging trends in ICT and recommend upgrades or changes to existing systems as necessary
• Manage relationships with third-party service providers and vendors
• Maintain accurate records of all ICT equipment and software licenses

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 3 years of experience in a similar role
• Knowledge of ICT hardware, software, and network infrastructure
• Experience with Microsoft Office Suite and Windows operating system
• Familiarity with cloud computing, virtualization, and network security
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to learn new skills and technologies