Information Technology Support Officer at Ama-Zuma Group

JOB DUTIES

• Oversee all tasks relating to the installation, maintenance and management of the computer network to meet the organization requirement.
•  Ensure that the ICT network is consistently available and operating efficiently.
•  Put in place comprehensive disaster recovery and business continuity plans.
•   Perform regular maintenance procedures and ensure the necessary security measure are taken.
•   Ensure that all software is licensed and updated to meet the needs of the organization.
•  Conduct regular inspections to identify if computer programs applications and systems have been misused.
•  Monitor network bandwidth usage in line with the organizations ICT policy
•  Assist in the evaluation of current business processes and modify/update to ensure efficiency.
•  Develop, execute and manage system test plans, system improvements and fixes.
• Coordinate all activities between IT Unit and Internal/external stakeholders.
• Planning, developing and implementing the ICT budget.
• Ensure regular on-the-job coaching of staff and other support staff
•  Ensure quality of service from IT infrastructure (LAN, WAN)
•  Implement preventive and corrective solutions, using the right tools.
• Troubleshoot and support other hardware infrastructures of the organization such as CCTV, ACCESS CONTROL SYSTEM, POS terminals etc.
•   Providing all hardware, software and networking support and network configuration.
•  And other duties assigned.
• HND/Bachelor's degree.
• 5 or 8 years relevant Experience in ICT
• Excellent communication skills 
• Ability to work independently and execute task effective
• Proficiency in microsoft office skiils Excel power point .