Information Technology Officer at Shalom Microfinance Bank

Duties
IT Management:

• Manage information technology and computer systems for the bank.

Hardware and Software Configuration:

• Install and configure computer hardware, operating systems, and applications.

Operations Planning and Evaluation:

• Plan, organize, control, and evaluate IT and electronic data operations.

Systems Design and Coordination:

• Design, develop, implement, and coordinate systems, policies, and procedures.

Data Security and Network Access:

• Ensure the security of data, network access, and backup systems.

Problem Identification and Solutions:

• Identify problematic areas and implement strategic solutions in a timely manner.

User Accounts Management:

• Set up new users' accounts and profiles and address password-related issues.

Technology Audits:

• Conduct regular technology audits to assess and improve IT infrastructure efficiency.

Software Development Oversight:

• Provide oversight for software development projects, ensuring alignment with business needs.

IT Training and Support:

• Conduct training sessions for staff on IT systems and provide ongoing support.

Emerging Technology Assessment:

• Stay updated on emerging technologies and assess their potential applications for the bank.

Collaboration with External Vendors:

• Collaborate with external vendors for IT-related services and solutions.

Additional Responsibilities:

Cybersecurity Oversight:

• Monitor and enhance cybersecurity measures to protect the bank's digital assets.

IT Budget Management:

• Contribute to the planning and management of the IT budget.

Disaster Recovery Planning:

• Develop and maintain a comprehensive disaster recovery plan for IT systems.

Requirements

Education and Experience:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Minimum of 4 years working experience in the financial sector.

Skills and Abilities:

• Strong problem-solving and analytical skills.
• Proficiency in technical management and information analysis.
• Excellent communication skills.
• Knowledge of computer hardware and software systems.
• Ability to document procedures and policies effectively.

Core Competencies:

• Knowledge of Technical Management and Information Analysis.
• Knowledge of Computer Hardware/Software Systems.
• Problem-Solving Skills.
• Analytical Skills.
• Communication Proficiency.
• Documentation Skills.