Information Technology Officer at Bosak Microfinance Bank Limited

Job Description

• User Support
• Create employee details and login access for all staff in the banking application and Mail Server
• Train Staffs on Banking Software and Computer Applications
• Troubleshooting, diagnosing,and resolving software problems in the bank application
• End of Day/End of Month /End-of-year Processing
• Backup/Restore Data
• Database administration: SQL
• Management of Security Devices
• Prepare written documents (e.g. Internal Memos, Monthly Subscriptions, Reports, Letters, Minutes)
• Maintain documents and files (e.g. SLAs, Receipts)
• Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
• Monitor, order and distribute computer supplies
• Manage the Bank’s SMS portal
• Maintain Error Logs
• Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
• Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
• Troubleshooting and management of the Bank’s Local Area Network
• Troubleshooting of Banks networking and communication Infrastructure (LAN, IP Phones etc.)
• Analyses and reviews audit findings and follows up with IT Support teams to ensure timely resolution

Qualification / Requirements

• Bachelor’s Degree in Computer Science or related fields. Additional qualifications would be an added advantage.
• Minimum of 4years’ cognate experience. Previous experience in a financial institution is mandatory.
• Background in designing/developing IT systems and planning IT implementation
• Working knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of Microsoft SQL Server, Load/Stress test Programming Languages/Database as well as ISO 20000, 27001, and 22301
• Hands-on experience with computer networks and Network administration.
• Excellent organizational/ leadership skill
• Experience in the implementation and evaluation of IT systems
• Understanding of computer systems (hardware and software) and networks.
• Knowledgeable in data center management.