Information Technology (IT) Intern at Nigeria Health Watch

Job Description

• The IT Intern will provide technical, administrative, and development support to the IT & Innovations Department.
• The intern will assist in managing and maintaining organisational IT systems, supporting digital communication tools, web platforms, and network infrastructure, while gaining hands-on experience in emerging technologies, including Artificial Intelligence (AI) applications in public health communication and digital advocacy.
• The ideal candidate must be competent in effective time management, excellent independent writing and communication skills and working with limited supervision to meet deadlines.

Responsibilities
Technical Support & Systems Maintenance:

• Provide first-level IT support to staff, including troubleshooting hardware, software, and network-related issues.
• Assist with system updates, installations, and routine maintenance of computers, printers, and other peripherals.
• Support monitoring and maintenance of the organisation’s internet connectivity, Cloud environments, including Microsoft Azure platforms.
• Assist in maintaining data backup systems and security protocols.

Web & Digital Platforms:

• Support the management and updating of the organisation’s websites and digital platforms.
• Assist in testing, content uploads, and performance monitoring for Nigeria Health Watch’s online platforms.
• Provide support during virtual and hybrid events, ensuring seamless technical delivery and user experience.

Innovation, Research & Development:

• Conduct research on emerging technologies relevant to health communication, advocacy, and organisational efficiency.
• Assist in the documentation, testing, and implementation of digital innovation projects, including automation and AI-driven tools.
• Support the exploration and integration of new software solutions that can improve internal workflows and project delivery.
• Assist in maintaining IT asset inventories and user accounts.
• Provide basic data analysis and reporting support where required.
• Support the documentation of IT procedures, configurations, and user guides.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• Very good understanding of IT systems, hardware, networking, and web technologies.
• Proficiency in using Cloud environments such as Microsoft Azure, Amazon Web Services.
• Familiarity with web content management systems, programming and scripting skills are an advantage.
• Familiarity with Large Language Models, data analytics, or social listening tools is an added advantage.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Demonstrated problem-solving and analytical skills.
• Ability to manage multiple priorities within tight timelines, as well as proactively communicate with teammates and stakeholders.
• Excellent interpersonal and communication skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.