Information Technology (IT) Administrator at Frigoglass

Location: Head Office, Lagos

Job Purpose

• Monitor Information Technology (IT) operations ensuring the enterprise networking and security is operating at optimum performance and execute corrective measures; Maintain and support both hardware and software

Responsibilities

• Upgrade and manage Information Technology (IT) hardware and resolve issues related to Local Area Network (LAN), Wide Area Network (WAN) and network infrastructures
• Regular maintenance of operating systems, workstations, servers, fire control systems, access control and others
• Render technical supports to Business Units and serve as a back end support Administrator on technical issues to the Company’s Helpdesk Specialists and other Information Technology (IT) Administrators
• Manage and maintain user accounts on Microsoft 365, critical cloud storage, provisioning, controlling storage allocated to systems and users
• Install new software releases and system upgrades; evaluate and install patches, deploy bit locker, checkpoint Virtual Private Network (VPN) and identity agent across all workstations and platforms
• Check security breaches, perform anti-virus check, document site configuration, review event logs, and troubleshoot reported problems
• Monitor Microsoft Dynamic Navision, manage and administer Microsoft SQL 2019 to support database
• Responsible for the enterprise network and in an undesirable event that the site’s network is experiencing problems escalate to the Group Information Technology (IT) department.
• Monitor Service Desk ticketing system (Jira) and offer remote support
• Support development or Enterprise Resource Planning team in maintaining a continuous software deployment and configuration model
• On-Call support for any Information Technology-related emergencies twenty four hours

Qualifications & Experience

• Bachelor's Degree or Higher National Diploma (HND) in Computer Science, Information Technology or other Information Technology (IT) related studies
• 7 - 10 years work experience as IT Administrator or Systems Administrator
• Microsoft Certified Professional (Solution Expert, Associate)
• CompTIA, Networking or ITIL and CCNA will be an added advantage
• Knowledge of system security (e.g. intrusion detection systems), data backup, and disaster recovery
• Knowledge of workstation imaging (procedures and tools)
• Knowledge of Active Directory and networking and Microsoft 365 and Server Operating System
• Ability to interact professionally with all levels of personnel and pay attention to details
• Project Management Professional

Competency and Skill Requirement:

• Advanced knowledge of Azure Active Directory, On-Premise AD, DNS, SSO, AD Certificate Services, and other Windows-based management services
• Knowledge of Microsoft Endpoint Configuration Server (SCCM)
• Knowledge of IT infrastructure systems like firewalls, VPNs and Active Directory