Information and Communication Officer at Nalis Pharmaceuticals Ltd

Job Description

• The IT Officer is responsible for ensuring the smooth operation, security, and reliability of the company’s information technology systems.
• The role involves maintaining hardware, software, and networks, providing technical support to users, implementing IT policies, and supporting the company’s digital transformation goals.
• The officer ensures data security, system efficiency, and compliance with all regulatory and corporate IT standards.

Key Responsibilities

• The IT Officer shall install, configure, and maintain the company’s computer systems, servers, and network infrastructure. He or she will monitor system performance and security, ensuring regular data backups and disaster recovery readiness.
• The officer will provide technical support to staff across all departments, diagnosing and resolving hardware, software, and network issues promptly while maintaining detailed logs of IT incidents and resolutions.
• He or she will oversee the inventory and maintenance of all IT assets such as computers, routers, printers, and software licenses, ensuring all systems are up to date and operating efficiently.
• The IT Officer will manage data integrity, confidentiality, and security, implementing appropriate access controls and training staff on cybersecurity best practices.
• The officer will also support the implementation of enterprise systems such as QuickBooks, Odoo ERP, and other digital platforms used for business operations.
• In addition, the IT Officer will assist in process automation, document digitization, and integration of AI-driven tools that enhance operational efficiency.
• The officer is expected to enforce IT policies and procedures, carry out routine IT audits, and report any non-conformances to management in line with ISO and regulatory standards.

Requirements
Educational Qualification:

• Applicants must possess a Bachelor’s Degree or Higher National Diploma in Computer Science, Information Technology, Electrical/Electronic Engineering, or a related discipline.
• Professional certifications such as CompTIA A+, CCNA, or Microsoft Certified IT Professional will be an added advantage.

Experience:

• A minimum of two to four (2–4) years of practical experience in IT support, systems administration, or network management is required. Experience in a manufacturing, pharmaceutical, or corporate environment will be an added advantage.

Other Requirements:

• The candidate must be reliable, honest, and discreet in handling company data. The role may require occasional weekend or after-hours maintenance work.
• The officer must be able to work independently or as part of a team and demonstrate initiative in solving technical challenges.

Required Skills and Competencies:

• The role requires strong technical knowledge of computer hardware, networking (LAN/WAN), and system administration. The IT Officer should be proficient in Microsoft 365, Windows Server, and database management, and must be able to troubleshoot hardware and software issues effectively.
• Knowledge of ERP systems, QuickBooks, and cybersecurity principles is essential.
• The position demands analytical thinking, attention to detail, excellent communication and interpersonal skills, and the ability to multitask under pressure.
• A proactive attitude toward continuous learning and adapting to new technologies is highly desirable.

Remuneration

• The remuneration for this position is competitive and based on industry standards.
• It includes a monthly salary range of N70,000- N150,000 depending on experience, IT maintenance allowance, performance incentives, and other statutory benefits.