Information and Communication Assistant (ICA) at Gibran Books and Values Society of Nigeria

Role Responsibilities

The purpose of the Information and Communication Assistant position is to actively execute all IM activities within GBVS’s Northeast Nigeria program under the supervision of the M&E Manager. The IM Officer is part of the MEAL team and collaborates with the Program team, to establish and maintain data management platforms that enable effective and efficient reporting and visualization. The MEAL information and reports will allow project stakeholders to view and analyse project reach across locations, sex, age, type of service and residency status of beneficiaries served and other real-time progress against deliverables. It will also flag shortfalls against intended outcomes, supporting the GBVS team to work with partners to adapt modalities and implementation plans as needed. The ICA based in Adamawa is responsible for handling communications across project teams in Gombi and Maiha and supervising the Community Mobilizers in ensuring community participation and AAP. The incumbent also handles PR issues, and preparation and dissemination of datasets as well as managing tools relevant to communication such as social media, jingles and podcasts, etc.

Result Areas                           

Maintain oversight and management of data and information systems

• Ensure necessary partners’ data is uploaded in a timely manner in English and is cross-checked and triangulated with narrative reports.
• Conduct timely and periodic (at least monthly) quality checks on reach data reported by field teams and partners and work with project team on cross-checking data from different sources.
• Report on any identified shortfalls in reach data and follow up with partners and support them in cleaning and improving the quality of said data.
• Provide the M&E Officer with feedback on the database and areas of improvement to facilitate donor reporting.
• Design and deploy digital data collection tools on KoBo, Survey Gizmo, or CommCare to support accurate data collection. This includes (but is not limited) to form development, testing, refinement and training partner staff on application approaches.
• Focal point for Data Protection Guidelines for GBVS’s Northeast Nigeria Program internally and with partners.
• Support program in interaction with cluster and working group IM colleagues, including submission of 4Ws, other regular quantitative reporting (emergency response, ad hoc updates), and coordinate in trainings and competency building.
• Monitors and responds to communication from Clusters, ensuring the GBVS MEAL and program teams are up top date.

Deliver high quality and accurate data visualization

• Lead on the design and presentation of an information tracking system at the program level. This requires the integration of various datasets (across projects) into one platform and ensuring unique beneficiaries are tracked across projects.
• Lead on the development of a holistic digital and real-time dashboard which embeds aggregated data compiled through the information tracking system and visualises achievements. The dashboard will also flag shortfalls against intended outcomes, supporting GBVS as lead to work with project teams to adapt modalities and implementation plans as needed (using PowerBi or other appropriate platforms).
• Lead on high quality project-level visualisation of output and outcome data for reporting purposes.

Contribute to internal and donor reporting

• Develop and/or streamline reporting templates that facilitate the acquisition, aggregation and flow of information in and between projects.
• Assist MEAL lead in the processing, analysis and reporting of data whenever needed.
• Support M&E Officer and program team in producing annual beneficiary counts by verifying the numbers and uploading those on the GBVS Adamawa system.
• Support in submission of project proposals and donor reports, with calculation of reach and standardising consolidations per sector area.

Knowledge and Experience

• Relevant academic background (e.g. IM, Computer Science, software development, research, social science, statistics).
• Minimum 2 years of relevant experience working on information management systems and data management, monitoring and evaluation, ideally with humanitarian/development organisations.
• Excellent computer skills, including experience with Excel and PowerPoint. Experience with PowerBI, SQL and Oracle are strong plus.
• Advanced skills in Excel required including pivot tables, database design, designing dashboards and graphical representation.
• Work experience using ODK or Kobo data collection systems required. Experience with Commcare is a strong plus.
• Demonstrated knowledge of quantitative and qualitative MEAL systems and tools.
• Proven ability to work productively with a variety of stakeholders to run participatory processes and meet tight deadlines with an emphasis on quality.
• Excellent visual design skills related to clear and accurate presentation of data.
• Good report writing and information dissemination skills.
• Familiarity with the political, social, cultural, humanitarian and donor context of Northeast Nigeria is ideal.

Skills

• Demonstrated ability to effectively interpret, present, and visualise data with attention to detail.
• Able to think critically about data and information, triangulating and cross-checking data when needed and with minimal guidance.
• Excellent organisational and time management skills and ability to meet strict deadlines.
• Results-oriented.
• Able to quickly identify needs / gaps and work towards solutions.
• Excellent coordination, teamwork skills and flexibility.
• Ability to guide and support others.
• Strong problem-solving skills.
• Strong organisational skills.
• Culturally sensitive.
• Commitment to high level of confidentiality with sensitive information.
• Fluency in spoken and written English and Hausa.

Duration:

This role is open for an initial 12 months and may be renewed based on available funding/satisfactory assessment.