Import & Export Officer at Ascentech Services Limited

Responsibilities
Export Operations (Warehouse → Port):

• Company’s export documents: Ensure that all export documents of the company are always up to date
• Opens bookings: verify and opens NXP and Bookings
• Prepare outbound shipments: verify product availability, packaging, labelling, and export readiness.
• Organize insured transport: book trucks or containers, confirm insurance coverage, and coordinate pickup schedules.
• Manage export documentation: generate and validate packing lists, commercial invoices, certificates of origin, customs forms and others...
• Supervise loading and dispatch: oversee physical loading, seal verification, and dispatch reporting.
• Track delivery to port: monitor transit status, handle delays or incidents, and liaise with clearing agents.

Import Operations (Port → Warehouse)

• Company’s import documents: Ensure that all import documents of the company are always up to date

• Receive inbound documentation: bill of lading, supplier invoice, insurance certificate, certificate of origin, quality, quantity, fumigation certificates, customs clearance forms and others...
• Coordinate customs clearance: work with clearing agents to ensure timely and compliant processing.
• Plan return transport: arrange insured delivery from port to warehouse, validate vehicle compliance.
• Oversee warehouse reception: supervise unloading, verify quantities and condition, and complete receiving reports.

Administrative & Compliance Duties

• Ensure customs and regulatory compliance: maintain awareness of import/export laws and ensure all operations meet legal standards.
• Maintain digital and physical records: archive all transit documents, clearance files, and insurance certificates.
• Coordinate with external partners: Customs, shipping line, CMA, clearing agents, transporters, warehouse companies, and insurance providers.

Manage transport insurance:

• Verify coverage, initiate claims when needed, and follow up on reimbursements.

Key Performance Indicators (KPIs)

• Document compliance rate: % of shipments with complete and accurate documentation.
• Average transit time: warehouse to port / port to warehouse.
• Logistics incident rate: % of shipments with delays, damage, or disputes.
• Customs clearance success rate: % of shipments cleared without intervention.

Qualifications

• First degree or it's equivalent in business related course.
• Good knowledge of Ms Word and MS Excel.
• Working Relationships
• Internal: Logistics officer, Finance Team, Procurement Team.
• External: Transporters, Clearing Agents, CMA, Customs Authorities, Insurance Providers.