Import and Export Executive at Reckitt Benckiser Nigeria

Your responsibilities

• Perform all aspects of order process
• Generate sales leads
• Maintain Export Shipments trackers
• Receive, review and process documentation
• Maintain customer service complaints tracker
• Support Exports customs clearance and documentation
• Interface with related functional areas on export shipment matters
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Track the location of shipments
• Ensure invoicing and billing is accurate
• Ensure that the shipment adheres to customs regulations
• Counsel organization on how to reduce duties and taxes owed.

The experience we're looking for

• Track record of over-achieving quota
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively
• Ability to listen and active problem-solving skills
• Good interpersonal skills
• Ability to handle pressure

Professional Qualification & Experience

• Bachelor's degree in international marketing, export or import trading or equivalent
• 3+ years Import/Export experience
• Strong background in importing and exporting
• Excellent organizational skills