Field Collections Officer at PalmPay

Job Summary

• The Field Collections Officer will be responsible for visiting customers with overdue loan repayments, negotiating repayment arrangements, conducting field investigations, and supporting recovery efforts within assigned locations.

Key Responsibilities

• Conduct field visits to customers with overdue repayments
• Negotiate and follow up on repayment arrangements
• Verify customer information and update recovery records
• Support recovery of defaulted accounts and assets where necessary
• Prepare collection reports and escalate difficult cases
• Maintain professional relationships with customers and relevant stakeholders

Requirements

• Previous experience in loan collections, recovery, or related field is an advantage
• Ability to work independently and meet recovery targets
• Familiarity with local routes and communities within assigned locations
• Ability to communicate in local languages is an added advantage.
• Must reside in Lagos, Ogun, or Oyo State.

Benefits

• N20,000 transport allowance.