ICT Manager at Oilserv Limited

Key Deliverables

• The ICT Manager responsibility is to ensure the group is equipped with People/IT Policies/ Practices/ Systems/ Processes/ tools that support the short, medium- and long-term objectives of the group.
• To operationlize Information Technology strategies for the group, which are aligned with and support the business strategy for the group.

Key Roles & Responsibilities
Leadership:

• Ensure that all members of the group IT team fully understand their roles/responsibilities and how their performance will be measured.
• Ensure that all members of the group IT team are fully aware of group’s objectives and they all understand how their input contributes to these objectives.
• Engender a culture of openness within the department which embraces company values, encourages views and ideas and recognises and respects initiative.
• Identify individual development needs within the department and implement effective training, coaching and/or mentoring to address these needs.

Operational:

• Identify areas for improvement/automation within the groups business processes and recommend and seek approval for implementing these initiatives.
• Set up relevant performance measurements throughout the group’s IT environment and through a process of continual improvement, drive and quantify positive change.
• Set and agree budgets and ensure that departmental spending is monitored, and budgets adhered to.
• Ensure that the IT environment is secure and that the groups assets, information and intellectual property are kept safe, private and secure.
• Ensures effective help desk service providing timely and appropriate help and advice to systems users

Management:

• Establish effective communications within the department which ensures an open flow of communication upwards, downwards and sideways.
• Ensure that company performance is regularly shared with the IT team and priorities are adjusted accordingly.
• Ensure that risk assessments are regularly carried out and that robust business continuity and disaster recovery plans are in place. Relationships
• Maintains close relationships with cross functional colleagues across the group.
• Develop and maintain effective working relationships with the leadership team of the group.
• Become a respected and valued member of the group and acts as a business partner to other departmental managers.
• Develop and maintain relationships with local/international suppliers to ensure that services are delivered on time and in full (SAP AG etc).

Innovation:

• Continuously seeks for opportunities to improve business performance through technology and working practices.
• Challenges conventional thinking through analysis and comes up with better/cheaper/faster alternatives.
• Fosters a culture of continuous improvement through innovation and ensures appropriate recognition for innovative solutions.
• Through innovation, drive year on year productivity and service level improvements.

Quality, Health, Safety & Environment:

• Drive compliance with Occupational Health, Safety, Quality and Environmental Policies, processes, procedures and applicable laws/legal requirements across Oilserv business.
• Take responsibility for their health & safety and those of stake holders across Oilserv business

Requirements
Competencies (Skills, Experience, and Knowledge)

• Bachelor’s Degree in Computer Science, Engineering or any other numeric discipline.
• Minimum of 14 years relevant post-graduation experience
• Candidate should have a high level of managerial and inter-personal skills particularly an ability to communicate effectively with all levels within the group whilst also understanding change management techniques to enable him/her to drive change, foster innovation and ensure that IT supports the operations of the group.