ICT Manager at Cedarcrest Hospitals

The Role

• Reporting to the CEO, the ICT Manager is a professional who is responsible and accountable for the smooth running of our computer systems and IT infrastructure within the limits of requirements, specifications, costs and timeline.
• The incumbent will analyze and anticipate operational ICT needs and challenges and will introduce cost-effective technology improvement solutions in accordance with established policies, procedures, and service standards for optimal performance, integrity, security, and strategic alignment of systems.
• The incumbent will be responsible for managing the company's IT function to ensure IT fully supports business objectives and the company achieves a maximum return on its IT investment.
• The role holder will assist in an in-depth training and capacity building program including choosing and the mentoring of department staff. A key prerequisite is to develop the capacity of personnel to the level where they can manage and operate the ICT Unit in an efficient and effective manner.

Responsibilities

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Lead the design, specification, configuration, installation and maintenance of local area network hardware, software, and telecommunication services.
• Ensure security of data, network access and backup systems. He must be able to preserve assets, information security and control structures.
• Develop Service Level Agreements for service providers, determines performance targets for IT personnel and assists in selecting IT Service Providers.
• Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance
• Train staff in ICT department for effective and smooth running of the department
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures.

Qualifications

• Bachelor's degree in Computer Science, Management Information System (MIS) or similar fields.
• Post graduate / Master's degree and additional qualification in Information Technology will be an added advantage.
• Relevant IT certifications will be a plus.
• Have at least 10 years' practical experience in a large organization with similar business and operational ICT functions, 5 years of which should have been at a managerial level.
• Excellent knowledge of technical management, information analysis and of computer hardware / software systems.
• Expertise in data centre management and data governance.
• Hands-on experience with computer networks, network administration and network installation.
• The candidate must possess highly effective supervisory skills and techniques, have demonstrated ability to communicate effectively both written and orally.
• Direct and coordinate operations with strong organizational and time management skills.
• Must be dependable with integrity and have rapt attentive to details.

Special Conditions:

• Employment is contingent on passing a medical screening conducted by the hospital
• Employee will be subject to various testing including but not limited to drug and medical testing throughout the tenure of their employment
• Knowledge of workflow processes.