ICT Assistant at World Health Organization (WHO)

Job ID: 2106561
Grade: G7
Schedule: Full-time  
Organization: AF_NGA Nigeria
Contract Duration (Years, Months, Days): 2 years
Contractual Arrangement: Fixed-term appointment

Objective of the Program

• The unit will provide the services of information and communication technology to WHO Country Office

Description of Duties

• Installation, Administration and maintenance Coordinate the installation and maintenance of all ICT hardware and software; according to AFRO ICT standard. Ensure uninterrupted and effective ICT services to the office. Install and support LAN/WAN and data communications systems as per AFRO ICT Standard (Windows Operating System XP/2000/2003, TCP/IP, Ethernet, VPN, PIX, Firewall, Proxy server, Microsoft Exchange server 2003, VSAT, VolP, SNMP. DNS, DHCP, etc…); Maintain, troubleshoot and repair ICT equipment. Perform daily server backup of data files; Set up and maintain disaster recovery procedures; Set up and maintain security of the ICT infrastructure (hacker and virus protection, protection against power failure, fire protection, etc; Maintain inventory of ICT equipment and software; Administer software and updates; Liaise with other UN agencies and external partners on ICT matters. In consultation with ICT Focal Point, manages the Servers (Internet/e-mail services. Manages also the servers hosting and the ACIAMS, GSM, GPN, Exchange server, FTP, VIDEO Conferencing. Provides support for updating and posting information on the Website in consultation with communication unit and HQ. Serves as interface/intermediary between AFRO ICT the Country office as well as state office matters relating to IT.Reporting Make a quarterly report on informatics equipment inventory; Provide technical documentation concerning all ICT related activities and update it; Make a monthly activity report.User and Administrative Support: Provide in-house training/assistance to staff on usage of informatics equipment (computers accessories) programs (software); Assist in the design and implementation of database applications and other computer programmes; Coordinate the activities of external consultants; Act as ICT/AFRO focal point at WHO Country Office level;Performs other duties as may be assigned by supervisor

Required Qualifications

Education:

• Essential: Completion of secondary school education with training in Computer Science or Telecommunication or related area (Microsoft Certified Software Engineer or Cisco Certified Network Administrator
• Desirable: Microsoft Certified Systems Engineer MCDBA -Microsoft Certified Database Administration CCNA - Cisco Certified NetworkAssociate

Experience:

• Essential: 10 years' experience in management of large IT network Training indatabase development and administration MCSE ( Win 2000 or Higher ) - MicrosoftCertified Systems Engineer MCDBA At least three years' experience with administration of information and telecommunication technologies infrastructure
• Desirable: Microsoft Certified Database Administration CCNA - Cisco Certified Network Associate (an added advantage)

Skills:

• Ability to operate Microsoft Word and Excel software and basics soft-wares for data management. Proven report writing ability a MUST.
• Very Good Knowledge of LAN and YCP/IP networking, Windows 2000. Server and professional, Microsoft Active Directory.
• Good knowledge of Email system's Administration.
• Good knowledge of computer security including firewall and virus protection with MacAfee or Norton Anti-virus Software.
• Good knowledge of Data backup and disaster recovery procedures with Veritas Backup Exec.
• Good knowledge of Database programming with Visual Basic. Good knowledge of Microsoft Office and network Administration tools.
• Good knowledge of Administration of telecommunication systems including PABX. Ability to analyze and troubleshoot problems.
• Ability to write technical documentation.

WHO Competencies:

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

Use of Language Skills:

• Essential: Expert knowledge of English.

Remuneration
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at NGN 12,007,619 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.