I.T. Officer at Resource Intermediaries Limited

Job Summary

• The I.T. Officer will be responsible for managing both physical and virtual IT infrastructure, providing end-user support, and executing system upgrades, security protocols, and digital design projects. 
• This role supports all IT-related operations across web platforms, internal systems, hardware/software management, and technological innovation—driving seamless digital performance across the organization.

Key Responsibilities

• Administer and maintainweb infrastructure (WordPress)and internal IT systems, includingemails, networks, and hardware.
• Executesystem upgrades, perform scheduled maintenance, and resolve hardware/software issues.
• Provide internal support forIT tools, account setups, and user training, while ensuring data security.
• Diagnose and reportsystem inefficiencies, vulnerabilities, or threats, proposing swift and effective solutions.
• Manage and update company websites and ensure timely renewals of digital subscriptions and licenses.
• Support theIT aspects of tender submissionsand business development documentation.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 1–2 years of professional experience in IT support or infrastructure management.
• Proficiency in Canva, WordPress, networking, system configuration, and diagnostics.
• Strong knowledge ofhardware, software, internet/telephony support, and cybersecurity basics.
• Ability to work independently and collaboratively across departments.
• Strong documentation, reporting, and communication skills.