Hypermarket Officer at Saro Lifecare Limited

Job Description

• Hypermarket Officer (HMO) is tasked with the responsibility of ensuring the availability and visibility of all Saro Lifecare brands across the shelves of all key Hypermarkets in his/her area of coverage to achieve hypermarkets and Key Supermarkets optimization based on set KPIs.

Primary Responsibilities
Route to Market Implementation:

• Implement the route to market for his area of coverage as designed in the Hypermarket Plan
• Design route for Merchandizers within the coverage area and clear Sales KPI for merchandizers effectiveness
• Expansion drive into Hypermarkets stores within the coverage area.
• Recruitment and maintaining relationship with key Hypermarkets for effective optimization.
• Consistent availability of ACV in the Modern Retail channel

Sales Management:

• Directs, coordinates and collates Sales and Collection plan for his area of coverage based on available Hypermarket
• Oversee the achievement of his territory Sales and Collection Target by keeping track of performance and suggest intervention that will ensure we are on track
• Maintain track record of Hypermarkets and resource performance on a daily, weekly and monthly basis
• Be in direct contact with the Key Decision makers of outlets on a weekly basis for opportunities in upselling, Competition, resolve service issue and generally to bond with them for higher productivity
• Maintain stock availability by making products request in line with Target and restocking level
• Supervise the delivery van and ensure prompt delivery of all PO's

Channel Management:

• Champion the implementation of Sales Drivers (Distribution, Shelving, Pricing, Promotion & Merchandizing) in accordance to the approved Sales Activation Standards in all Hypermarket Accounts within coverage area
• Take full ownership of implementation of all company Resources, Marketing Initiatives (Promo, POSM deployments, etc) and Standards across all segments (TLA, SA & EA) within coverage area
• Resolve or Escalate channel Issues within his/her Hypermarkets covered and provide management periodic update on channel performance
• Management of Merchandizers or In-store activators attached to Hypermarkets covered.

Risk and Control Management:

• Monitor credit compliance of Hypermarkets within area of coverage
• Ensure Merchandizers are always on their Hypermarket of coverage and 100% visibility of their activity
• Reports all incidences not more than 24 hours after incidence.
• Identification and Replacement of Off Spec products within 48hrs of notice.
• Follow up on Payment and Inventory Management through the Purchase/Account Manager & Aisle Supervisor.
• Outlet recruitment, retention and growth of their business across the different channels for optimization and business growth.
• Execute Hypermarket specific functions for channel bonding with Saro Life Care

Process Improvement:

• Continuously ensure process are followed and improved upon by adherence and proposing ways of improvement.
• Work together with Hypermarket Lead in Collaboration with Innovation on the digital route to market as a key driver of Efficiency and Scalability

Reporting:

• Provides reports of functions on daily, weekly and periodic basis as may be needed by the Line Manager.

Requirements / Special Skills / Key Behavioural Competencies

• Candidate should possess an OND / NCE in relevant fields.
• 0 - 2 years experience.
• Ability to work independently and deliver.
• Smart, and willingness to learn
• Excellent communication skills
• Ability to multitask, prioritize and resolve customers issues
• Accurate and attention to detail
• Highly numeric
• Goal-oriented organized team player