Human Resources Officer at Life Flour Mill Limited

Department: Human Resources
Reports to: Human Resources Manager
Location: Sapele, Delta State

Job Summary:

The Human Resources (HR) Officer is responsible for supporting the HR department in managing all aspects of the employee lifecycle, including recruitment, onboarding, employee relations, performance management, and compliance with employment laws. The HR Officer will act as a key liaison between employees and management, ensuring a positive work environment and fostering employee engagement.

Key Responsibilities:

1. Recruitment and Onboarding:

•  Ownership of Junior and first level senior staff job descriptions and qualification skill & competences.
• Post job advertisements on various platforms and screen applications.
• Coordinate and participate in interviews, assessments, and selection processes.
• Conduct reference checks and prepare offer letters and contracts.
• Facilitate new employee onboarding and orientation programs.
• Serve as the first point of contact for employee enquiries and concerns.
• Manage low-level union related issues such as clarity on HR policies. 
• Assist in resolving employee issues, conflicts, and grievances in a timely manner.
• Support the HR Manager in implementing employee engagement and retention strategies.
• Promote a positive workplace culture and advocate for employee well-being.
• Support the performance appraisal process, including scheduling reviews and gathering feedback.
• Support line managers in identifying training and development needs based on performance reviews.
• Collaborate with management to develop and implement performance improvement plans.
• Promote a factory wide Continual Improvement Culture/practice
• Ensure compliance with local labor laws and company policies.
• Maintain and update employee records and HR databases.
• Undertake the development, communication, and implementation of HR policies and procedures.
• Prepare and submit required HR reports and documentation in a timely manner.
• Coordinate and support the delivery of training programs and workshops.
• Assist in the identification of training needs and the development of training materials.
• Monitor the effectiveness of training programs and provide feedback for improvement.
• Assist in the administration of employee compensation and benefits programs.
• Ensure accurate and timely processing of payroll and benefits. 

Others

• Employee and Industrial Relations:
• Performance Management:
• HR Policies and Compliance:
• Training and Development:
• Compensation and Benefits:

HR Digitalization 

• Manage the process of digitalizing key HR functions such as leave management, employee self-service and staff onboarding.

Time and Attendance. 

• Oversee the efficient management of the time and attendance section, supervising two Time Clerks.
• Monitor daily attendance records to ensure accurate clock-ins/outs and work hours in accordance with the company policy on T&A
• Monitor staff overtime and absenteeism and implement actions to resolve any discrepancies.

Qualifications:

• Education: Bachelor’s degree in HRM, Business Administration, or a related field.
• Experience: minimum of 5 years of experience in an HR role, preferably in a similar capacity in the FMCG industry. 
• Certifications: HR certification (e.g. CIPM, HRCI) is a plus

Skills and competencies:

• Strong understanding of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and organizational skills.
• Ability to handle sensitive information with confidentiality and discretion.
• Proficiency in HR software and Microsoft Office Suite.
• Strong problem-solving and conflict resolution skills.
• People management skill