Human Resources Generalist _ SSA at TLScontact

Human Resources Generalist – Sub-Saharan Africa

Job Summary:

TLScontact Limited has an exciting opportunity for a Human Resources Generalist

The HR Generalist provides strategic and hands-on support for the HR function in the areas of recruiting, onboarding, employee relations, compliance, immigration, benefits, compensation, and training in a fast-paced, evolving research environment for our offices in the Sub-Saharan Africa Region.

Overview of Duties:

• Partner with hiring managers and central administration to identify budgeted personnel needs
• Organize and coordinate recruiting process (create ads, manage on-line postings, schedule interviews, extend offers, prepare new hire paperwork)
• Organize and implement the onboarding process for new hires (conduct orientation to the
• Organization, present and explain benefit offerings, and provide employees with a welcoming and inclusive experience)
• Assess potential candidates for fit within position (skills, education, competency, culture alignment)
• Provide employee relations support for employees and managers, including resolving issues
• Assist HR Business Partner in maintaining departmental budget.
• Facilitate scheduled performance review process, providing guidance, tools and training for managers and employees.
• Develop and deliver various HR trainings (open enrolment, performance evaluations, HR best practices, etc.)
• Assist in benefits enrolment & administration
• Provide HR reports as needed
• Maintain current working knowledge of compliance and regulatory concerns, industry trends and best HR practices for the Sub-Saharan Africa Region
• Participate in continuous HR improvement initiatives and metrics
• Maintain confidentiality and accurate HR files
• Handle other HR duties, as needed

Professional and Education Requirements:

• Bachelor’s Degree in Social Sciences
• 3 years’ experience as a Human Resources Officer
• Knowledge of federal, state, and local employment laws and regulations within the Sub-Saharan Africa Region
• Knowledge of principles and best practices for recruitment and selection
• Excellent listening, verbal, and written communication skills with employees and all levels of management; able to create a working environment of open communication and trust
• Highly detail-oriented with excellent organizational skills and multi-tasking abilities
• Ability to confidentially manage HR and medical related information and always demonstrate ethical and professional conduct
• CIPM certification is an added advantage
• Fluency in French is an added advantage