Human Resources & Admin Officer at DSL Pharma

Job Purpose

• Responsible for coordinating human resources and admin affairs, which involves supporting in administering the day-to-day activities of the office by ensuring efficient office operations are performed.

Roles and Responsibilities

• Collaborate with senior management to understand the organization's strategic priorities and translate them into HR initiatives and programs.
• Coordinate the recruitment process, including Job postings, candidate screenings, and interview scheduling.
• Support in the management of company assets, and office supplies Including Inventory, purchasing, repairs, maintenance, and management tradespersons (e.g. electricians)
• Perform operational procedures and practices, recordkeeping systems, forms controls, office layout, personnel requirements, and implementing changes.
• Ensure health check for new employees is carried out promptly.
• Assist with daily HR tasks including recruitment, onboarding, performance management, and employee relations.
• Conduct new employee orientations and ensure completion of all onboarding documentation.
• Maintain accurate and up-to-date employee records, including personal information, performance evaluations, etc.
• Provide support in the administration of performance reviews and feedback sessions.
• Coordinate employee training and development programs.
• Work with the Head of HR to design and implement appropriate training solutions.
• Ensure compliance with all company policies, procedures, and relevant labour laws.
• Prepare regular reports on HR metrics, including recruitment, turnover, and employee satisfaction.
• Distribute, store, and manage correspondence, while monitoring work tools utilization.
• Serves as a liaison to convey the issues or challenges so that the work atmosphere remains congenial ensuring better efficiency and productivity.
• Management of office equipment and infrastructure to ensure the office is running effectively.
• Work with hiring managers to understand staffing needs and ensure workforce planning aligns with business requirements
• Manage and resolve employee relations issues, fostering a positive and inclusive workplace culture.
• Utilize HR data and analytics to assess the effectiveness of HR programs and inform decision-making.
• Generate regular reports on key HR metrics for management review.
• Implement strategies to enhance employee engagement and satisfaction.
• Conduct employee surveys and feedback sessions to gauge organizational climate.
• Ensure compliance with health and safety regulations in the production environment.
• Communicate HR policies, programs, and initiatives clearly to all levels of the organization.

Qualification & Experience

• A Bachelor's Degree in Human Resources, Business Administration, or a related field.
• 3 years of progressive Human Resources experience, focusing on Operational Support and Administration.
• Certification in HR will be an added advantage.

Required Competencies:

• Excellent communication and people management skills, as well as strong time management and budgeting skills.
• Strong problem-solving skills, decision-making skills, and an innovative approach to technical problems.
• Strong understanding of HR principles and practices.
• Excellent organization and Multitasking skills
• Attention to detail and a high level of accuracy
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of relevant labour laws and regulations to ensure company policies comply.
• Upholding ethical standards and ensuring HR practices align with the company's values and legal requirements.

Expected Behavioral Competencies:

• Adaptability, Influence and Persuasion
• Collaboration, Integrity and Ethics
• Resilience, Customer Focus
• Cultural Awareness, Leadership
• Communication Skills, Emotional Intelligence
• Problem-Solving, Initiative.