Human Resource/Operations Executive at a Technology Company

Duties and Responsibilities

• Work with company CEO and/or Director to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees
• Develop, implement, and enforce  an effective performance management system (e.g. review monthly/quarterly/annual and 360° evaluations)
• Develop fair HR policies and ensure employees understand and comply with them
• Implement effective sourcing, screening, and interviewing techniques
• Direct all hiring and training procedures for new employees
• Develop, implement and educate employees and customers on the company's code of conduct, and boundary systems. 
• Continually educate employees on company policies (including sexual harassment, appropriate dress, social media permissions, etc.) and keep employee handbooks current
• Administer or manage benefits, health plans, retirement plans, etc.
• Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive
• Coordinate and direct work activities for managers and employees
• Foster cross-functional relationships and ensure managers and employees are properly connected
• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
• Promote a positive and open work environment where employees feel comfortable speaking up about issues
• Manage and supervise other HR and operations staff, ensuring they are assigned and carry out proper tasks
• Understand and adhere to all pertinent labor laws
• Act as the point of contact regarding labor legislation issues, and other regulatory issues
• Assess training needs and coordinate learning and development initiatives for all employees and customers 
• Facilitate training for employees 
• Manage relationships with business partners, customers, contractors, etc.  

Requirements and skills

• Proven work experience as an HR Executive, HR Manager, or similar role
• Familiarity with Human Resources Management Systems and Applicant Tracking Systems
• Experience with full-cycle recruiting
• Good knowledge of labor legislation (particularly employment contracts, employee income tax, health management, pensions, leaves, and insurance)
• Demonstrable leadership abilities
• Solid communication skills
• BSc/MSc in Human Resources Management or relevant field is an advantage
• Bachelor’s Degree in human resources, business administration, finance, or related field will be an added advantage
• Comfortable working in a highly visible role
• Exceptional analytical and problem-solving skills
• Honest, ethical, and dependable
• Experienced in mediation and conflict resolution processes
• Positive, go-getter attitude.
• Candidates that have a habit of not finishing tasks until they are asked to do so are ineligible.
• Expert stress management skills and ability to make important decisions under pressure
• Attentive listener; understanding, empathetic, and personable
• 3+ years of management experience in HR
• Highly computer literate in Microsoft Suite (especially Excel) and other HR software programs