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ZOLA Electric was founded in 2012 with a mission to make clean, reliable, affordable energy available to all. More than one billion people worldwide have no access to electricity - a number larger than when Edison powered his first light bulb. Another billion people cannot rely on their electrical supply, with voltage spikes and long power outages disrupting their businesses and lives.
ZOLA builds beautiful, reliable solar and storage power systems specifically designed to work where there is no access to grid electricity and with unreliable grids. These systems enable our customers to generate, store and manage their own 24-hour power supply, letting them become independent of unreliable power grids and dirty backup generators. ZOLA’s systems are modular and scalable, allowing customers to solve any power problem, anywhere.
ZOLA Electric was born in and around the Serengeti in Tanzania, initially installing smart, connected devices (batteries and solar) that powered basic energy needs such as lighting for rural communities. Our theory that thousands of networked, connected devices will form the basic architecture of energy provision in emerging markets holds true today. ZOLA doesn’t design and enable discrete products, we design networks which combine the power of a family of products all controlled by one operating system, VISION. Today we are proud to say that our network delivers reliable, affordable and smart power to over 2 million people and businesses across three continents. This is only the beginning.
Position:
To manage the provision of Human Capital (HC) Shared Services within the country of operation in accordance with regulatory and legislative requirements, and to guide and lead the implementation of HC policies/guidelines and services.
Job Responsibilities:
Human Capital (HC) Continued Improvement
- Evaluate and modify current HC processes and procedures to increase efficiencies
- Lead the HC team in establishing best practices, standardization and process governance
- Manage key projects including HCIS implementations/upgrades, year-end processing, etc.
Payroll, Compensation & Benefits
- Manage the provision of day-to-day payroll activities through to final authorization of payroll and release to the bank for payment
- Manage year-end processing including testing, year- end adjustments, etc.
- Ensure that payroll processes are in compliance with country regulations and applicable legislation
Human Capital Data and Reporting
- Continually audit for exceptions in HC Data
- Monitor data for trends and perform root cause analysis
- Implement appropriate controls and quality checks to ensure shared services is the custodian of accurate and reliable data
- Monitor and report on HC metrics
- Analyse and interpret HC information to report and present to the Country MD, Regional Head and identified parties
New Appointments, Onboarding & Exit Procedure
- Process managerial appointments and promotions and prepare circulars on managerial appointments and promotions
- Develop and implement the deployment of new-hire onboarding and training to ensure a consistent employee experience
- Oversee the employee exit process in accordance with policy and procedure
Stakeholder Management
- Participate in weekly Core Team Meetings and monthly Performance Review Meetings
- Communicate regularly with the Regional Head and Country MD to provide the necessary updates on Shared Services
- Liaise with the respective HCBPs to provide mentorship and coaching to deliver on HC administration initiatives within the country
- Foster collaboration across functions and ensure smooth implementations around HC Shared Services solutions
- Collaborate with subject matter experts to implement and deliver HC solutions and services in support of business objectives
- Manage all 3rd party relationships and service level agreements
Budget Management
- Develop the annual budget for Shared Services based on operational and financial targets in consultation with the Regional Head and Country MD
- Monitor the operating budget to ensure expenditure is aligned to budget allocations
- Address budget variances with the Regional Head and Country MD to clarify over or under-spend
- Authorize expenses as per delegation of authority
Skills and Experience:
- 4-year BSc degree in Human Capital Management or related field
- 6+ years’ experience in HC Administration / HR Service Centre
Managerial and Technical Competencies:
- Knowledge of HCIS and payroll systems (PeopleSoft, Oracle, SAP, etc.)
- Knowledge of the applicable HC legislation
- Knowledge of Human Capital best practice
- Proficiency in Microsoft Office (including Word, Excel, PowerPoint)
- Data extraction and analytical skills using the appropriate tools
- Project management skills
- Reporting skills
Generic Competencies:
- Communication skills
- Interpersonal skills
- Problem solving skills
- Planning skills
- Time management skills
- Attention to detail
- Ethical
- Confidentiality
WORKING CONDITIONS office bound/on-site/travel
- Hybrid (3 days in office, 2 days remote)