Hub Operations Intern at ALX Africa

ROLE SUMMARY

• ALX Africa is now looking for a Hub Operation Intern to work from our office in Lagos, Nigeria, and support the daily management of our hubs in Lagos and other locations.

KEY RESPONSIBILITIES

• Assist the Hub Operations Manager with daily tasks and operations.
• Monitor and analyze hub performance, providing insights for improvement.
• Manage day-to-day operations, including facility maintenance and inventory tracking.
• Conduct routine operational reviews and audits
• Work closely with and supervise the Facilities team on repairs, janitorial services, Security, and maintenance.
• Help implement new processes and procedures to improve hub operations.
• Enhance customer experiences through efficient service delivery.
• Support event planning and coordination for community engagements.
• Track and report key operational metrics.
• Provide cross-functional support to other business units.
• Perform any additional duties as assigned.

SKILL REQUIREMENTS - ESSENTIAL

• A degree in any related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Google Suite and a willingness to learn new software tools.
• A detail-oriented, problem-solving mindset with a proactive approach.

SKILL REQUIREMENTS - PREFERABLE

• Event management
• Data Analysis
• Sale and Marketing

PERSON SPECIFICATION/ATTRIBUTES

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.