Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
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Develop and implement strategies for effective resourcing that will ensure thatclients has the required skills to meet current and future needs.
Ensure that all processes and timelines are adhered to, in order to meet clients’ needs and demands.(Staff salary payment, pension remittance, HMO, tax etc)
Continually provide top class talents as outsourced & Recruitment staff clients.
Continuously develop and manage a pipeline of candidates to meet the needs and demands ofclients.
Facilitate the on-boarding and seamless integration of new staff into the system.
Ensure proper documentation process is carried out for all employees
Established selection criteria/requirement for the vacant positions for all positions of all ofclients.
Prepare and control the quality of job advert draft (internally/externally).
Plan and organise recruitment campaigns (offline/online) and set up talent database and recruitment channel system.
Sourcing and engaging with candidates locally and globally on a proactive, external succession pipeline basis.
Ensure to Liaise with all the Outsource clients on a periodic basis to ensure business retention and growth.
Provide weekly/Monthly WOW reports of activities to the client when required.
Submission of payment variation to account departments as when due
Full involvement in managing staff performance appraisal based on the agreement with clients (monthly/ Quarterly)
Continuously develop database for all jobs roles available in outsourcing and recruitment Projects.
Ensure the end to end process from Sourcing of candidates, to deployment and management of the staff is done to the utmost standard expected by the client andin line with the SLA.
Manage clients within the best possible way and ensure retention and growth of the business you mange on a monthly basis.
Sales:
Work with the Head of the Unit to meet sales Target Quarterly/Annually
Carry out sales activities to boost the revenues of the organization.
Make sales pitches and presentations to win deals and contracts.
Customer Relationship Management:
Have a network of contacts in organisations so as to generate pipelines of business
Manage relationships with clients and ensure services provided exceeds all client’s expectation.
Ensure that all service requirements are met as agreed in the SLA
Qualifications
Minimum of First Degree in related field.
1 – 2 years cognate experience in related role in the outsourcing industry.
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