HR Executive at Fernhill Digital Consulting

Position Summary

• We're looking for an HR Executive to run day-to-day people operations as we systematize our HR processes.
• The HR Executive is responsible for executing day-to-day HR operations including recruitment coordination, onboarding/offboarding, Zoho People administration, payroll coordination, employee records management, and serving as first point of contact for employee inquiries.
• This role requires someone who can run established HR processes reliably, maintain accurate records, and handle routine HR administration professionally.
• You'll report to the Operations Manager and work closely with them to execute HR processes they've designed.
• Your focus is operational excellence - running recruitment cycles smoothly, maintaining the HRIS, coordinating payroll accurately, keeping documentation up-to-date, and ensuring employees have positive experiences with HR processes.
• This role is about reliable execution rather than strategy development.

What You'll Do
Recruitment Coordination:

• Post job openings on recruitment platforms and manage candidate applications
• Screen CVs against established criteria and shortlist candidates for interviews
• Schedule interviews, coordinate with hiring managers, and manage candidate communication
• Conduct reference checks and background verification for final candidates
• Prepare offer letters and employment contracts using existing templates
• Track recruitment metrics and maintain candidate pipeline in the system.

Onboarding & Offboarding:

• Execute onboarding process for new hires including documentation, orientation scheduling, and first-day coordination
• Ensure all new hire paperwork is completed accurately and filed properly
• Set up new employees in Zoho People and coordinate with IT for account creation
• Conduct new hire orientation covering company policies, workplace standards, and administrative requirements
• Process offboarding for departing employees including exit documentation, final payments, and access revocation
• Conduct exit interviews and document feedback.

HRIS Administration (Zoho People):

• Maintain accurate employee records in Zoho People including personal details, contracts, and employment history
• Process leave requests, track attendance, and maintain leave balances
• Generate HR reports as requested by Operations Manager or leadership
• Update organizational charts and employee information as changes occur
• Support employees with Zoho People access and basic troubleshooting
• Ensure data accuracy and run regular data quality checks.

Payroll Coordination:

• Collect and verify monthly payroll data including attendance, leave, and deductions
• Coordinate with finance team to ensure accurate and timely salary processing
• Process salary adjustments, bonuses, and ad-hoc payments as approved
• Maintain payroll records and ensure statutory deductions are calculated correctly
• Respond to employee payroll queries and resolve discrepancies promptly
• Track pension and tax remittances to ensure compliance.

Employee Records & Documentation:

• Maintain organized filing system for all employee documents (physical and digital)
• Keep employee handbook and HR policies updated as directed by Operations Manager
• Update contract templates and employment documents when changes are needed
• Ensure employment files contain all required documentation and are audit-ready
• Manage document retention and confidentiality protocols
• Prepare employment verification letters, reference letters, and HR documentation as requested.

Benefits Administration:

• Coordinate HMO enrollment for new employees and manage annual renewals
• Serve as liaison between employees and HMO provider for benefits inquiries
• Process pension registration and remittance tracking
• Maintain records of employee benefits enrollment and changes
• Coordinate with providers for benefits-related issues and resolutions.

Performance Management Support:

• Schedule performance review cycles and send reminders to managers and employees
• Track completion of performance reviews and follow up on outstanding submissions
• Maintain performance review records and documentation
• Support managers with performance review administrative questions.

Employee Relations:

• Serve as first point of contact for employee HR inquiries and questions
• Respond to routine employee questions about policies, leave, benefits, and procedures
• Escalate complex employee relations issues to Operations Manager
• Document employee interactions and maintain confidentiality
• Support workplace conflict resolution as directed by Operations Manager.

Employee Engagement:

• Organize and coordinate employee engagement activities including team events, celebrations, and recognition programs
• Manage employee recognition initiatives and ensure consistent acknowledgment of achievements
• Coordinate team-building activities, social events, and workplace celebrations
• Gather employee feedback through surveys and informal check-ins
• Support culture initiatives and workplace environment improvements
• Monitor employee engagement signals and report concerns to Operations Manager.

Compliance & Reporting:

• Track statutory compliance requirements and coordinate timely remittances
• Generate monthly HR reports on headcount, attendance, leave, and turnover
• Maintain employment contracts in compliance with Nigerian labor law
• Track and report HR metrics as requested by Operations Manager.

What You'll Need
Essential Requirements:

• 3-5 years of experiencein HR operations, HR administration, or people operations roles
• HRIS experience- hands-on experience using HR systems for employee records, attendance, and leave management (Zoho People experience is a plus)
• Recruitment coordination- proven experience managing recruitment processes from posting to offer
• Payroll coordination experience- familiar with Nigerian payroll processes, statutory deductions, and coordination with finance
• Nigerian labor law basics- understanding of employment contracts, leave policies, and statutory requirements
• Strong attention to detail- can maintain accurate records and catch errors before they become problems
• Professional communication- excellent written and verbal communication for employee interactions
• Discretion and confidentiality- handles sensitive employee information appropriately
• Technology proficiency- comfortable with Google Workspace, HR systems, and learning new software
• Organizational skills- can juggle multiple priorities, deadlines, and administrative tasks without dropping balls
• Process-oriented mindset- follows established procedures consistently and flags when processes need improvement.

What Will Set You Apart:

• Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
• Experience in Nigerian startups, tech companies, or creative agencies
• Direct experience with Zoho People or similar HRIS platforms
• Experience managing HR for 25-50 person teams
• Benefits administration experience (HMO, pension, statutory compliance)
• Employee engagement and culture program coordination experience
• Onboarding program coordination experience
• Customer service mindset for employee interactions
• Experience working with Operations or People teams in scaling companies
• Professional HR certifications (CIPM, SHRM, HRCI).

Why Join Fernhill:

• Clear processes: Work within established HR frameworks rather than figuring things out from scratch - your Operations Manager provides structure and direction.
• Manageable scale: Support 27-35 employees - large enough to matter, small enough to know everyone personally.
• Systems-first culture: Join a company that values documentation, processes, and operational excellence - your work maintaining systems is genuinely appreciated.
• Professional environment: Work with a team transitioning from startup chaos to systematic operations - be part of establishing professional standards.
• Growth exposure: Experience a company scaling toward profitability and see how HR operations support business growth.
• Hybrid flexibility: Balance focused remote work with collaborative in-office days (Tuesday-Thursday) at our Yaba location.
• Direct impact: Your work directly affects employee experience - from smooth onboarding to accurate payroll to responsive support.

What We Offer

• Competitive salary commensurate with experience
• Hybrid work arrangement with structured office days (Tuesday-Thursday)
• Clear reporting structure with Operations Manager providing direction and support
• Established HR processes and systems (Zoho People) to work within
• Professional development through exposure to growing company operations
• Supportive team environment with systematic operations approach
• Opportunity to grow with the company as it scales
• Health benefits and statutory compliance (HMO, pension).