Housekeeping Supervisor at Brilliant Performance Solutions Limited

Job Brief

• Our client is looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service.
• Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.
• Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Responsibilities

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas.

Requirements and skills

• The ideal candidate must possess OND or HND or BSc in any relevant field.
• High school diploma is a plus.
• A minimum of 3 years experience as a houskeeping supervisor.
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends.