Housekeeping Staff at Ren San & Co.

Job Summary

• The Housekeeping Staff are responsible for maintaining exceptional standards of cleanliness, hygiene, organisation, and presentation across all apartments, guest rooms, bathrooms, kitchens, and common areas within Hilwa Heights Luxury Apartments & Villas.
• This role is essential to ensuring guest comfort, satisfaction, and overall hospitality experience.
• The successful candidate will ensure that all apartments are properly cleaned, sanitised, fully stocked, and guest-ready at all times while maintaining luxury hospitality standards consistently.
• The Housekeeping Staff will also support laundry operations, inventory handling, and room preparation while ensuring proper care of cleaning equipment, guest property, and facility materials. The ideal candidate must be hardworking, detail-oriented, disciplined, and capable of maintaining quality under pressure.

Key Responsibilities
Cleaning and Room Preparation:

• Clean guest rooms, apartments, bathrooms, kitchens, and common areas thoroughly.
• Change bed linens, towels, and replenish toiletries and guest supplies.
• Prepare apartments before guest arrivals and after guest departures.
• Conduct deep cleaning and sanitation procedures regularly.
• Ensure all rooms remain neat, fresh, and properly arranged.

Laundry and Housekeeping Support:

• Wash, iron, fold, and organise laundry items where necessary.
• Properly handle cleaning materials, linens, and housekeeping supplies.
• Monitor housekeeping inventory and report shortages.
• Ensure proper disposal of waste and maintenance of hygiene standards.

Operational Support:

• Report maintenance issues, damages, or missing items immediately.
• Support quick room turnover during guest transitions.
• Maintain guest privacy and confidentiality at all times.
• Work effectively with front desk and operations teams to ensure room readiness.

Performance Expectations

• Maintenance of excellent cleanliness standards.
• Timely preparation of apartments and guest rooms.
• Efficient room turnover and housekeeping coordination.
• Proper handling of housekeeping supplies and equipment.
• Positive contribution to guest satisfaction and hospitality standards.

Qualifications and Experience

• SSCE qualification minimum.
• Previous housekeeping or hospitality experience is an advantage.
• Knowledge of cleaning procedures and hygiene standards preferred.

Candidate Requirements:

• Must be physically fit and hardworking.
• Ability to work shifts effectively.
• Must be reliable, disciplined, and detail-oriented.

Key Skills and Attributes:

• Strong attention to detail.
• Time management and efficiency.
• Reliability and punctuality.
• Ability to follow instructions.
• Professional conduct and teamwork.
• High standards of cleanliness and organisation.

Working Conditions:

• Full-time shift-based role.
• One day off weekly.
• Requires physical activity, movement, and flexibility.
• Fast-paced hospitality environment requiring consistency and attention to detail.