Hotel Supervisor at Goldplates Feast House

Job Description

• As a Female Supervisor, you will play a critical role in overseeing daily operations, ensuring excellent customer service, and maintaining high standards of quality and efficiency. This role requires strong leadership skills, the ability to manage a diverse team, and a proactive approach to problem-solving.

Responsibilities

• Supervise and support staff to ensure smooth daily operations
• Foster a positive and inclusive work environment
• Implement and enforce company policies and procedures
• Monitor and manage inventory and supplies
• Ensure compliance with health and safety regulations
• Handle customer inquiries and resolve issues promptly
• Conduct staff training and performance evaluations
• Collaborate with management to improve processes and services

Qualifications

• 3 - 5 years proven experience in a supervisory role, preferably in the hospitality or service industry
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to multitask and work efficiently under pressure
• Detail-oriented with strong organizational skills
• Proficient in using relevant software and tools

Preferred Qualifications:

• BSc in Hospitality
• Female preferably
• Available for immediate resumption
• Previous experience in a similar role within the hospitality or service industry
• Knowledge of inventory management and budgeting
• Understanding of health and safety regulations