Hotel Manager at Bond Chemist Limited

Location: Awe, Oyo

Summary Of Key Responsibilities

• Oversee the day-to-day operations of the hotel to ensure smooth and efficient service delivery.
• Ensure the hotel facilities, equipment and environment are properly maintained.
• Ensure guests receive excellent hospitality and customer service.
• Develop strategies to improve occupancy, revenue and profitability.
• Develop strategies to attract new customers and retain existing guests.
• Promote the hotel's services through appropriate marketing channels.
• Ensure proper maintenance of hotel buildings, equipment and facilities.
• Monitor security arrangements and ensure the safety of guests, employees and company property.
• Monitor hotel revenue, expenditure and operating costs.
• Prepare periodic operational and financial performance reports for Management.

Academic Qualifications, Skills and Attributes

• HND/Bsc in Hospitality Management, Social science or a related discipline.
• Minimum of 3 years' relevant experience in hotel management, preferably in a supervisory or managerial capacity.
• Strong knowledge of hotel operations, hospitality standards and customer service.
• Good financial management, budgeting and cost-control skills.
• Excellent leadership, communication and interpersonal skills.
• Ability to manage staff, resolve conflicts and make sound operational decisions.
• Good computer skills and familiarity with hotel management software.
• Strong organisational skills and ability to work under pressure.
• High level of integrity, professionalism and accountability.