Hotel Cashier at Kest Professional Services

Job Summary

• Your key role includes receiving of money payments from guests for their lodging accommodations and any other charges they may incur during their stay, including food and beverage, room service.

Specific Duties and Responsibilities

• Oversee and coordinate daily hotel operations to ensure a seamless guest experience
• Develop and implement operational policies and procedures to enhance efficiency and service quality
• Collaborate with department heads, including front desk, cleaners, and food and beverage, to optimize workflows
• Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed
• Manage and optimize hotel budgets, controlling expenses and maximizing revenue
• Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards
• Ensure compliance with all health and safety regulations, conducting regular inspections
• Develop and maintain positive relationships with vendors, suppliers, and local businesses
• Handle guest concerns and complaints with professionalism and a commitment to resolution

Qualifications

• HND.
• Attention to detail.
• 4-5 Years experience in the hospitality industry.
• Leadership Skills.
• Microsoft office proficient.
• Good communication skills.
• Good Negotiation skills.
• Ability to work in a team.
• Accountability.
• Interpersonal skills.