Hostess at Gusto Entertainment

Summary of Position

• Welcome guests and guide them to their tables. Making sure safety and hygiene are maintained at all times.

Essential Duties and Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Communicate with other staff such as dinners, informing them of clients’ bookings, needs, and complaints
• Collaborate with other restaurant staff and management to ensure that customer complaints are adequately attended to in a timely manner.
• Inform guests about the availability of tables and direct them to the tables.
• Draw up client bookings for tables and ensure that tables are set before clients’ arrival.

Skills 

• Excellent customer service skill
• Details oriented and organized
• Interpersonal communication skills
• Active listening
• Ability to stay calm under pressure
• Phone Etiquette
• Teamwork
• Neat, professional appearance and attitude.
• Able to work a flexible schedule.
• Problem solving
• Stress management
• Physical stamina to stand for long periods of tim