Hospitality Manager at Sujimoto Construction Limited

About the Job

• Hospitality Manager generally oversee activities that attract client patronage and maximum profit for short let.

Job Responsibilities

• Organize and coordinate operations to ensure maximum efficiency.
• Attending to any complaints logged by guests in a professional and timely manner.
• Supervise and oversee staff members.
• Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
• Performing monthly evaluations of staff members according to performance and participation.
• Maintaining a high standard of customer service according to company operating procedures.
• Review and prepare reports for senior management.
• Soliciting new business opportunities through marketing campaigns or public relations events

Requirements

• Bachelor's Degree in Hospitality Management, Business, Office Administration, or relevant field.
• Minimum of 5 years of Proven experience as a hospitality manager.
• Hands-on experience in customer service and sales,
• Outstanding communication (verbal and written) and interpersonal skills.
• Exceptional knowledge of standard hospitality practices and procedures.