Hospital / Business Manager (Healthcare) at Alpha Mead Group

Job Description

• Develop and maintain positive relationships with local businesses, government officials, and other community partners.
• Develop new policies for the hospital to improve patient experience and satisfaction.
• Ensure that all hospital policies and procedures are being followed by staff and that any deviations are addressed in a timely and effective manner.
• Implement business development strategies that meet overall organizational goals 
• Maintain a high level of communication with staff, patients, and families to ensure that everyone is kept up to date on the latest hospital news, changes, and events.
• Manage the hospital’s budget and financial planning, ensuring that the hospital remains fiscally responsible.
• Ensure efficient administration of the Hospital, particularly with regard to ensuring compliance with statutory and regulatory requirements.
• Ensure that there is proper accounting for and control over all income and expenditure of the Hospital.
• Monitor expenses and suggest cost-effective alternatives to management.
• Work with the HODs in operations, patient care, finance, staffing, and facility maintenance and ensure continuous improvement
• Work with the finance department and operations department in debt recovery and payment from retainers (hospitals and HMOs).
• Formulate a plan and propose various marketing strategies in accordance with corporate policy for the hospital brand.
• Plan and oversee the construction and renovation of hospital buildings and facilities.
• Stay up to date on the latest trends and developments in the healthcare industry and ensure that the hospital is keeping up with these changes.
• Streamline the operational procedures of the facility to provide patients with the best care.
• Assess strategic partnership opportunities with several business stakeholders in the industry
• Creating a communication plan to be used across all marketing and PR
• Monthly detailed report of the activity should be submitted to the management

Qualifications

• First degree in Healthcare Administration, Business Administration or Masters, MBA or PhD, or a degree-level equivalent qualification in a Health or Management-related.
• Minimum of 7 - 9 years of experience as a Business Manager in a Hospital
• Hands-on experience with database systems and proficient in the use of Microsoft Excel
• Solid understanding of healthcare procedures and regulations

Required Skills

• Sound communication skills, expressed both oral and written
• Decision-making ability, particularly in sensitive areas such as the allocation of funds or organizing staff levels for a unit;
• Initiative and leadership skills and the ability to gain the trust, commitment and cooperation of others;
• The ability to grasp clinical issues, including the understanding of treatments and evolving medical technologies;
• Organisational skills to deal with a diverse range of challenges;
• Numeracy and the ability to analyze complex issues, absorb information, understand data, and identify underlying trends;

Additional Information

• Listening skills and the ability to negotiate with and persuade others;
• Adaptability and readiness to challenge existing practices and find alternatives;
• Patient/customer focus;