Health Manager at International Medical Corps

International Medical Corps is therefore looking for a suitable candidate to fill the position of Health Manager  to be based in Damboa.

Job Summary:

The Health Manager supervises the implementation of the health program which will focus on improving capacity to coordinate, plan, prioritize, supervisor, monitor and provide technical oversight to delivery of quality integrated PHC services with focus on MNCH, RI and COVID-19 vaccination and PHE’s including cholera, measles and other VPDs. The Health Manager will oversee improving the capacity of PHC’s and service providers to deliver quality PHC services at static PHCs – focusing on capacity building of health workers, HR SURGE support and quality assurance as well as improving capacity of community structures – agents and members including community health workers to promote and support the adoption of positive care and protection practices by individuals and families for all children and women. The Health Manager also participates in key decision making for the health program in the operation area as a member of Health team. Together with the program staff, he/she participates in defining intervention priorities, develop necessary contacts and relationships with government, non-government, donors and UN agencies at the field level as well as actively represent IMC in Cluster/ Sector coordination forums. He/She will be expected to ensure timely, quality, accountable and protection-sensitive delivery of the health intervention in 4 PHCCs in Damboa LGA in line with the national, international and donor guidelines.

 Main Responsibilities:

•     Coordination and technical implementation of the project by ensuring program quality and completion of activities within allocated funding and project period.
• Works in close collaboration with the Program Director and Health Advisor on the health strategy for projects, the quality of activities, the technical choices to be made, and reporting obligations.
• Ensure high quality project implementation in accordance with donor and IMC regulations as well as in line with agreed log frames/indicators, budgets, procurement plans and work plans.
• Ensures the proper functioning of the health program falling under his/her responsibility, and ensure compliance with goals and objectives defined in the project proposal/s. Notably, he/she tracks the performance indicators defined, reports on progress, signals any difficulties encountered and proposes improvements or reorganization on a need basis.
• Ensures that proper medical protocols are implemented according to international and national recommendations and guidelines.
• Ensures proper archiving of all the documents, tools and training materials produced in the context of project/s and ensures the availability of the verification sources mentioned in the proposals.
• Works with the MEAL team to identify health needs in assessments of existing and new program locations.
• Under the supervision of his/her immediate supervisor fully collaborates with other technical departments and programs to ensure the proper implementation of IMC multi-sectoral integrated approach.
• Identify the training needs of the team, health workers and volunteers and develop training pland to build their capacity on health response and service delivery.
• In coordination with the Pharmacist and health staff, he/she ensures appropriate storage of medications, medical consumables or equipment specific to the project.
• In the context of identifying new operations, he/she contributes to the preparation of health project proposals.
• Participates in the strategy development of the mission to support the health functions.
•     Participates in Budget/ Pipeline management meetings for the health project.
•     Assist in any other tasks when required

Coordination:

•     Pro-actively communicate and coordinate with other IMC teams (program and support functions) to ensure safe, timely, effective and accountable achievement of objectives and project targets.  
•     Represent IMC in meetings relevant to IMC’s Health work in Nigeria, including meetings with partners, donors, government officials and cluster/coordination meetings.
•     Ensure IMC’s programming approach is known and correctly understood by all stakeholders at field and State level.
•     Pro-actively liaise and build good rapport with INGO, UN, local authority officials, community representatives, and any other relevant stakeholders in the field contributing to shaping the overall Health strategy of the NE Nigeria response and beyond.
•     In the event of visits from Donors, he/she participates actively in the preparation and the smooth organization of the visit include support supervision.

Administration: Finances, Human Resources, and Logistics:

•     Ensures that program needs at the field site are met with adequate operational support through regular meetings with project staff, Finance-Administration, Human Resources and Procurement Supervise the project staff, health staff and community volunteers supporting the project.
•     Routinely monitor health staff performance according to their job description and set objectives and provide appropriate and timely feedback to health program staff regarding their performance.
•     Coordinates with the Logistics department on delivery of essential drugs and medical equipment to the various health facilities and any other logistics needs for the project.
•     Liaises with Finance department on payments needed for services intended for the project

Monitoring, Evaluation, Accountability, and Reporting:

• Integrate MEAL approaches and activities into program plans and operations, outlining how MEAL will be implemented at each stage of the program cycle
• Support country MEAL team in establishing MEAL system, data collection tools, and a formal mechanism to capture, monitor, respond to and act on feedback and complaints from communities.
•     Ensure all staff and volunteers receive basic communication and complaint handling skills training.
• Ensure staff know how to receive, record, and refer (to the CBFRM) feedback and complaints should they be approached by a member of the community
• Ensure staff know how to provide basic informed consent (explaining what happens to feedback/complaint, timeline, how they can contact IMC, how/when they should receive a response from IMC, rights/limitations regarding anonymous complaints, etc.).
• Based on findings, lessons, feedback and assessment data generated from MEAL system, identify and utilize the best approaches to provide communities with relevant and actionable life-saving and life-enhancing activities and information
• Transmit the internal and external weekly, monthly and quarterly reports to his/her immediate supervisor while making sure to meet the internal deadlines for endorsement and donor contractual deadlines.

Prevention of Sexual Exploitation and Abuse:

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
Compliance & Ethics:

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Qualification and Experience:

• MBBS / Bachelor Degree in Public Health or healthcare management with 5 years’ direct work experience in the implementation of health intervention programs
• Understanding of health surveillance and information systems.
• Proven ability and experience in planning and conducting formal training session on Routine Immunization, Covid 19 vaccination and primary healthcare components
• Proven capacity to supervise, train and coach local staff and community workers
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with children and their care takers
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Prepared to live and work in an uncertain security environment
• Proven ability to build external relationships with diplomacy, tact and professionalism in a complex and demanding environment.
• Strong report writing and computer skills
• Fluent in written and spoken English and Hausa
• Computer literate in Word, Excel and PowerPoint

Equal Opportunities

    International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.