Head, Vendor & Contract Management at First Bank

DUTIES & RESPONSIBILITIES

• Writing up new procurement contracts/SLA with the scope and needs of the project in mind.
• General direction, plans, organizes, oversees, coordinates, and manages contract administration and Vendor management.
• Development of policies and strategies for Procurement operations.
• financial monitoring and control of the contracts, ensuring Health, Safety, Environmental and Quality compliance is maintained and the Company's procedures and objectives are achieved.
• Maintain records for correspondence and documentation in relation to established contracts and those in progress.
• Solve any contract-related problems that may arise with other parties and internally with the company itself.
• Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
• Communicate and present information to stakeholders about all contract-related matters.
• Primary contact for external vendor(s)/partner(s) and internal stakeholder 
• Initial point of escalation for internal and external stakeholders on Vendor Management Issues 
• Collaborate with Business Units/Category Managers to identify vendor/partner candidates who can deliver the required services/resources for an assigned service/supply of goods.
• Coordinate the collection and analysis of relevant performance metrics (e.g. KPIs/KQIs) with Category Managers/Business Unit. 
• Responsible for monitoring and managing key performance metrics for vendor(s)/partner(s) to continuously evaluate performance.
• Interpret internal stakeholder needs, collaborate with and provide guidance to vendor(s)/partner(s) to assure new capabilities and services are developed to meet identified internal needs.
• Monitor and report on the performance of key strategic vendors to ensure delivery in line with contractual obligations and performance metrics. 
• Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement. 
• Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges. 
• Assisting with general contract management initiatives. 
• Supervise Vendor Management Administrators. 
• Engage with Compliance Team on vendor regulatory requirements. 
• Analyze Vendor performance data to identify opportunities for overall improvement. 
• Monitor poor performing vendors to watch list and for major incident reported, investigate and recommend for Blacklisting. 
• Undertake any other responsibilities as requested by the Head of Department, in accordance with the scope and responsibilities of the role.

JOB REQUIREMENTS

Education 

• Minimum Education:  A good first degree in any discipline from a reputable institution
• CIPS Certification is a must have.

Experience 

• Minimum experience: 8 - 10 years relevant experience needed.