Head, Transport and Logistics at Stresert Services Limited

External Relationships:

• Government policy makers; Suppliers and Contractors
• Industry operators; Port Authorities (NPA); Traffic
• Management Authorities (FRSC, LASTMA, KAROTA) etc.

Objectives of the Job

Efficient and effective logistics and fleet operations while paying close attention to cost management, customer satisfaction, health and safety, delivery of materials and finished products to end users including provision and maintenance of Trucks for operations.

Key activities

• Prepare the annual Transport Budget and ensure overall fleet performance via constant assessment of all functions and staff including using the feedback from Refinery, Sales & Marketing, Supply Chain etc.
• Supervision of all transport related activities in the Company including coordination of daily loading activities and deliveries carried out. Maintaining metrics, reports, process documentation, customer service logs, training and safety records.
• Tracking and monitoring the movement of trucks to and from the Refineries/Customers/Warehouses to ensure that truck delivery schedules (TAT) are always maintained.
• Ensure that staff are highly motivated and provided training opportunities leading to their overall development.
• Health and Safety and accident prevention as a major responsibility. This includes regular inspection and repairs of Trucks, preventive maintenance and up to date licensing of vehicles ensuring complete documentation.
• Implement cost reduction initiatives while ensuring good facility management. This will cover general fleet operations, Workshops, Truck Park, Fuel Dump etc.
• Responsible for overall logistics planning leading to fulfilment of OTIFIC (On time, in full, invoiced correctly).
• Collaborate with other Departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, production, or shipping.

Knowledge and Skills

• Hands-on on Transportation & Logistics and knowledge of relevant Enterprise solution e.g. SAP.
• Route Planning: Road Management: HSSE processes and practices.
• People management (Excellent Leadership & Team Building skills and knowledge of Career Management processes).
• Excellent Communication, Report Writing and Presentation skills.
• Ability to understand and interpret financial information and performance results.
• Analytical with good decision-making skills.

Job Specification and Requirements

• Minimum of first Degree or its equivalent in Social Science, Transportation, Industrial Engineering, Statistics, Accounting, Management etc.
• Membership of the Institute of Transport and Logistics and related professional bodies.
• Minimum of 20 years in Logistics and Transport Industry with at least 10 years in a Management position.

Key performance Indicators

• Customer Satisfaction - Number and frequency of customer complaints. Completeness of delivery.
• Delivery performance - Number of Trips. Revenue generated. Maintenance costs (including transport cost/Ton/Km).
• Compliance with regulatory agencies - No. of sanctions, queries.
• Cost Effectiveness - Maintenance costs and Revenue levels.
• Health and Safety - Number of Accidents/Near misses.