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  • Posted: Oct 25, 2021
    Deadline: Nov 5, 2021
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    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Head Technical & Broking Services (HTBS)

    Job Objective(s)

    • Provide strategic leadership for the FBNIB in assessing client risk, supporting Business Development team in placing insurance policies with reputable insurance companies. Also, HTS will provide risk management solution to our clients’ needs by monitoring market trends/development

    Reporting Relationship:

    • Reports to: MD/CEO
    • Supervises:
      • Technical Coordinator
      • Technical Analyst x 2
      • Technical Support.

    Key Performance Indicators

    • Number of sanctions received on contravention of NAICOM regulations
    • No of delays in bid submission
    • No of complaints from reinsurance activities.
    • No of complaints from BUPA customers.
    • Timely completion of the renewal process of First Bank and other Subcos assets.
    • No of defaults in updating of Underwriters’ security list
    • No. of bids/proposals submitted on a monthly/quarterly/annual.

    Job Responsibilities

    • Develop, implement and manage strategies for the technical department
    • Research, assess and implement local and international best practices in Technical Broking operations
    • Monitor industry, market statistics and competitor trends in order to ensure strategic plans on market share are achieved.
    • Preparation of proposals for new business
    • Review of terms of existing accounts
    • Review and verification of all policy documents issued by insurers for correctness and adequacy of cover.
    • Negotiating and obtaining competitive premium rates for clients and placement of business with insurance companies
    • Supervises activities of Credit Risk at First Bank/FINCON
    • Supervises and supports claims administration and reinsurance activities
    • Identifies and optimize direct marketing opportunities
    • Oversees and supports BUPA account management
    • Enforce health, safety and other facility regulations
    • Performs any other assigned duties as determined by the MD/CEO

    Specification / Qualifications

    • A First Degree in any of the Social / Management Sciences preferably Insurance. An advanced degree in MBA will be an advantage
    • Minimum of 8 years cumulative experience in Insurance Technical Operations, with 2 years in a senior role
    • Certified membership of CIIN is a MUST!
    • Experience in the Brokerage Industry is a MUST!

    Competence Requirements:
    Core Skills:

    • Deep knowledge of Insurance
    • Claims management
    • BUPA management
    • Numerically savvy
    • Delegation, mentoring and coaching
    • Understanding of relevant Insurance regulatory practices
    • P/C personal productivity tools such as Microsoft Word, Excel, PowerPoint, Outlook etc.

    Generic Skills:
    An Ideal FBNIB person MUST be/have:

    • Innovative (Disruptive and Creative in solving Problems)
    • Integrity (Inspire trust and confidence in customers and co-workers)
    • Respect (For self and others)
    • Customer Centric (Empathetic and Focused on Customer)
    • Team building skills
    • Problem solving skills
    • Counseling skills
    • Negotiations skills
    • Effective verbal and listening.

    Method of Application

    Interested and qualified candidates should forward their CV to: Yemisi.Oke@fbninsurancebrokers.com using the Job Title as the subject of the email.

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