Head, Retail & Agency Banking at Neptune Microfinance Bank

Duties and Responsibilities

• Design, plan and formulate strategies to achieve the bank’s Agent Banking and financial inclusion business goals
• Responsible for the growth and expansion of the Bank’s Agency network
• Responsible for the delivery of Agent Banking targets and overall business performance.
• Monitor and ensure all compliance policies related to Agent Banking
• Liaise with Agents and related stakeholders to implement the Agent Banking strategy
• Carry out Training on Agent Banking
• Design initiatives, promos, and market activations that will increase transactions and lead to increased brand visibility
• Develop and maintain effective relationships with the agent network to ensure customer acquisition and product adoption at agent locations and through other self-service channels (USSD & Mobile app).
• To grow CASA for the bank.
• To grow the Fee income for the bank.
• Able to sell salary loans and personal loans
• Increase the non-interest income by strengthening/modifying existing products and exploring new product/service lines.

Financial Responsibilities:

• Manage resources effectively and within budget.

Requirements / Skills

• Bachelor's Degree in Business or Marketing preferred.
• 5 - 7 years of experience as Retail (Salary Loan and Personal Loan).
• Conversant with Savings and Loan Mobilization.