Head Quality Management at Deloitte

Job Summary:

The Head, Quality Management is to ensure the quality standard of all items produced, strict compliance with regulated product processes and procedures, review and compare blueprints and specification to produced goods.

Job Responsibilities:

Product Compliance

• Ensure products meet with corporate standards as well as applicable government regulations.
• Confirm that taste, color and smell of food products are within the acceptable specifications and ensure products are packaged safely and clearly stated expiration dates and instructions about storage and use.
• Determine, negotiate and agree on in-house quality procedures, standards and specifications and Assess customer requirements and ensure that they are met.
• Review blueprints and specifications to compare to produced goods
• Specify quality requirements of raw materials with suppliers, Investigate and set standards for quality, health and safety
• Ensure that manufacturing process comply with standards at both national and international
• Carry out and monitor testing and inspection of products and materials to ensure the finished product meets quality standards.
• Oversee all product development procedures to identify deviations from quality standards.
• Keep accurate documentation and perform statistical analysis
• Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionalities
• Ensure legal obligations are followed and ensure compliance with regulatory bodies and with health and safety guidelines.
• Investigate and set standards for quality, health and safety.
• Ensure production team are tested and vaccinated according to NAFDAC Acts of Food handlers.
• Oversee research projects to improve taste, preservation techniques and packaging solutions
• Oversee installation of defect tracking mechanisms

Develop and Improve Products

• Oversee installation of defect tracking mechanisms
• Devise, improve, and review new specifications and procedures for products or processes, and train staff to use them.
• Develop procedures for testing of final product and makes decisions regarding the issuance of recall notices.
• Devise ways to improve the manufacturing process to ensure higher-quality
• Organize training programs for production units to meet company’s quality standard and improve product excellence
• Train team members to refine production quality
• Ensure employees learn the importance of accuracy when mixing ratios as well as understand the effect of parameters such as temperature on the quality of food.
• Train employees on the importance of hygiene, such as wearing hairnets, washing hands and equipment after every batch to ensure food products are not contaminated

Training Program

• Organize training programs for production units to meet company’s quality standard and improve product excellence
• Train staff on new and up to date specifications, procedures and processes introduced to improve and enhance quality standard.
• Train employees on the importance of hygiene, such as wearing hairnets, washing hands and equipment after every batch to ensure food products are not contaminated

Requirements

• Bachelor’s degree in Food Science or Food technology or any other related course.
• A masters degree in a related field will be an added advantage
• 10- 12 years of related work experience in strategic management and strategic consulting
• A professional certification in any related course would be an added advantage
• Ability to make considered decisions and communicate them effectively
• Excellent technical skills, Good leadership skills, Planning, organization, Interpersonal relationship and Problem solving skills
• Proficient in MS Office, In-depth understanding of quality control procedures and relevant legal standards
• Excellent knowledge of data analysis/ statistical method.