Head, Partnerships at Leadway Assurance Company

Job Purpose Statement

This role is responsible as a technical reference point between Leadway Assurance Ltd and various Partners- Fintech, Insurtechs etc. to achieve the strategic objectives of the Company through the implementation of quality control checks on Insurance policies. The role entails building and maintaining close rapport between the company and its clients. To analyze risks and develop solutions for clients’ needs as well as collating, sorting, processing and interpreting any request relating to life and non-life business & operations.

The person will be responsible for Opex, Capex, volumes associated with job such as customer accounts and possible loss/impact on the company if an error occurs.

• Managing relationships between Leadway and our various partners.
• Increase Premium Income from various partners.
• Monitoring the operations of underwriting to ensure adequacy and effectiveness on all output.
• Supervising reconciliation that may arise from each partner.
• Ensuring the effective implementation of management policies and procedures
• Monitor Compliance with Regulatory / Statutory requirements.
   

Key Accountabilities (Duties and Responsibilities)

Perspective

% Weight

Output

Financial

70%

Drive business performance and operational excellence to ensure that;

• Adherence to monthly budget
• Adherence to quarterly budget
• Adherence to annual budget

Internal business processes

10%

• Ability to handle all enquiries coming from each partners and ensure timely processing of Insurance Requests.
• Regular Premium collection and processing in a timely manner to ensure financial targets are achieved.
• Regular tracking to ensure renewal of expired Businesses and partnership.

Customer

10%

• Ensure customer relationship management services of all partners.    
• Regular visit to partners on a weekly basis with the goal of ensuring there is no service failure emanating from Leadway.
• Work with the partners in setting yearly targets for the business and provide support to the partners that will ensure targets are achieved on a monthly and annual basis.
• Regularly ensure that transparent, professional and open communication exist between Leadway and Partners always.

Learning and growth

10%

• Train Staff of Aggregators, Fintechs, Insurtechs on partnership building with focus on building synergies between them and Leadway in ensuring that goals are achieved.
• Take up professional membership examinations with the ultimate goal of becoming qualified associate member.

Job Dimensions Reporting Relationships: jobs that report to this position directly and indirectly

Direct Reports

• Partnerships Officer(s)
• Sales Reps that may be located at the various Partners Business Premises as may be required

Indirect Reports

• Quality Assurance Officers
   

Stakeholder Management: key stakeholders that the position holder will need to liaise/work with to be successful in this role.

Internal

• Divisional Head, Retail
• Unified Digital Team
• Head, Microinsurance & Partnerships
• Executive Director, Business
• Various functional heads within the business division
• Employees across all cadres
• Branch Business Heads/Regional Directors

External

• Technology Regulators
• NAICOM
• Telcos
• Fintechs
• Insurtechs
   

Decision Making Authority /Mandates/Constraints: the decisions the position holder is empowered to make

• The role holder has significant influence over the engagement, sign up and development of Partners, Fintech, Insurtechs.
• The role holder has influence over the kind of businesses that should be accepted with focus on growth of the business and profitability.
   

Work cycle and impact: time horizon and nature of impact (Planning)

This role has various work cycle and impact grouping:

• Performance review: This will involve regular monitoring of budgeted numbers.
• Project management: This involves planning, initiating or leading projects that will provide the next phase of growth for the business.

Academic:

• Bachelor’s Degree or equivalent from a recognized University (Business Related preferred)
• Master’s Degree is added advantage.
• Insurance Professional qualification is an added advantage

Desired work experience:

• 10 years’ work-experience, 5 of which must be in a Sales function.
• Ability to develop and integrate organization’s strategies and initiatives with division strategies with supervision.
• Ability to function with minimal supervision as a negotiator to influence partners for better business relationship.
• Strength in problem solution in a sales driven environment.

Qualifications

Ideal Job Specifications

Academic:

• Bachelor’s Degree or equivalent from a recognized University (Business Related preferred)
• Master’s Degree is added advantage.
• Insurance Professional qualification is an added advantage

Desired work experience:

• 10 years’ work-experience, 5 of which must be in a Sales function.
• Ability to develop and integrate organization’s strategies and initiatives with division strategies with supervision.
• Ability to function with minimal supervision as a negotiator to influence partners for better business relationship.
• Strength in problem solution in a sales driven environment.