Head, Operations Unit at Cowry Asset Management Limited

Job Purpose: 

• The Head of Operations is responsible for the strategic leadership and efficient management of the firm’s operational functions, with a core focus on supporting Capital Markets, Fixed Income, and Mutual Fund businesses.

Key Responsibilities:

• Ensure accurate and timely trade execution, matching, confirmation, and settlement.
• Coordinate with exchanges, clearing houses, and counterparties.
• Manage processing and settlement of government and corporate bond transactions.
• Monitor interest payments, redemptions, and pricing validations.
• Supervise the processing of fund subscriptions and redemptions.
• Ensure timely and accurate posting of funds.
• Evaluate and implement workflow tools, data management solutions, and trade reconciliation systems.
• Act as a key liaison between operations and front-office teams (trading, sales, asset management).
• Support onboarding and servicing of institutional clients, fund distributors, and issuers.
• Resolve operational issues swiftly, maintaining high standards of service delivery.
• Align operations strategy with business growth objectives, especially for product expansion or regulatory changes.
• Lead, mentor, and develop a high-performing operations team with domain expertise.
• Monitor KPIs, service level agreements, and vendor performance.

Qualifications & Experience:

• Bachelor’s degree in Finance, Economics, Accounting, or related field. MBA or professional certifications (e.g., CIS, ICAN, CRM) preferred.
• Minimum of 10 years’ experience in investment banking operations with strong exposure to capital markets, fixed income instruments, and mutual fund operations.
• Proven track record managing cross-functional teams, driving process improvements, and leading change.

Key Competencies:

• Strong analytical, leadership, and decision-making skills
• Deep understanding of trade lifecycle and market operations
• Exceptional organizational and project management abilities
• Ability to manage operational risk and maintain regulatory compliance
• Effective communicator with strong stakeholder management