Head of Sales at Ruff n Tumble

Key Responsibilities

• Provide strategic leadership and ensure alignment with long-term business goals.
• Monitor global and local retail trends to keep our operations competitive and innovative.
• Lead the evaluation, launch, relocation, or closure of retail stores based on commercial viability.
• Build scalable retail systems that enhance efficiency, customer experience, and operational excellence.
• Drive sales growth through new retail formats, pop-up stores, partnerships, and experiential initiatives.
• Strengthen loyalty, customer engagement, and community presence.
• Lead and develop high-performing regional and store teams with clear KPIs, coaching, and succession planning.
• Champion a data-driven customer-first culture with consistent premium brand execution across all stores.
• Collaborate with inventory and supply chain teams to optimize stock levels, accuracy, and loss prevention.

Requirements

• 12+ years’ experience in retail management within a structured environment.
• Strong commercial acumen with proven success driving revenue and operational excellence.
• Deep understanding of customer behavior in premium fashion (children’s apparel experience is an added advantage).
• Exceptional leadership capability with experience managing large, diverse teams.
• Strong analytical, communication, and stakeholder management skills.
• Proficiency in POS systems, ERP tools, and Microsoft Office Suite.
• Bachelor’s degree required; Master’s degree is a plus.