Head of Product is a highly prominent role at Moniepoint. Heads of Product are responsible for building a product, running it, and owning its performance from start to finish of the product’s lifecycle.
Your product will have set KPIs with goals to achieve. You will be directly responsible for achieving these goals. You will have a team directly reporting to you to help you achieve your goals, which will include Engineering Managers, Software Engineers, QAs, Designers, Operations Leads and individuals representing Compliance and Finance.
At Moniepoint the customer is a major stakeholder. You will be acutely close to the customer and build products around their specific needs. You will also need to build for internal and regulatory considerations when the situation demands it. It is your job as Head of Product to represent the customer in all internal interactions, and balance the needs of all internal and external stakeholders for prioritisation. In addition to the domain specific requirements, as a Head of Product, you will:
- Own and deliver against clear KPIs - growth, efficiency, experience, revenue.
- Lead full-stack teams (PMs, engineers, designers, analysts, etc.) and shape the roadmap.
- Stay obsessively close to customers and operational stakeholders.
- Deeply understand their business area, and what levers to pull to get the product into the hands of customers, at scale, and profitably.
- Balance business needs, regulatory context, and user experience.
- Work hands-on with data to uncover insights, drive decisions, and ship high-impact improvements.
- Most importantly, our Heads don’t just write specs - they roll up their sleeves, and build and run the product.
Role specific responsibilities
- WMS Development: Build and manage our proprietary Warehouse Management System, integrating asset tracking, order flow, and partner performance.
- Partner Onboarding & SOPs: Digitize and enforce operational SOPs, training materials, and audit processes.
- Warehouse Economics: Design tools that monitor space utilization, throughput, and profitability at each warehouse location.
- Compliance & SLA Tools: Develop dashboards that monitor safety standards, service consistency, and regulatory compliance.
- Expansion Tooling: Equip teams with the digital infrastructure to onboard and scale new warehouses efficiently.
- Ops Collaboration: Partner with warehouse operations, finance, and procurement to ensure seamless flow of goods and information.
Qualifications
- 8+ years of experience in supply chain product and business leadership roles
- 5+ years of experience owning the vision and development of warehousing technology / internal warehousing and or related supply chain products, at scale.
- Experience building tech infrastructure for physical operations.
- Strong analytical skills and product instincts.
- Ability to manage cross-functional teams and external partners.
- STEM or business-related background preferred.
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