Head of Operations at Workforce Group

Job Summary

• Reports to the managing director.
• Interfaces with regulators and ensure prompt rendition of returns
• Develop company procedures and operations guidelines.
• Improve business functionality to align with core business objectives.
• Working with the managing directors, facility product development and innovation.
• Ensure operational costs efficiency toward maintaining profit-margins.
• Ensures error free transaction and efficient operational processes and procedures towards clients satisfaction.
• Serve as the chief clients management officer to ensure prompt resolution of clients’ complains and efficient service delivery for clients satisfaction.
• Adherence to company policies and processes and compliance to market rules and guidelines.
• Ensuring positive client, supplier, and vendor relationships

Qualification

• 5 - 10 years