Head of Operations at Resource Intermediaries Limited

Responsibilities

Business Development:

• Lead the company in the development of market opportunities in payment solutions that would lead to profitable transaction margins.
• Lead engagements with sectors and offer payment solutions that are best fit for the organization.
• Analyze market trends and customer needs to identify new business development opportunities.
• Inform potential clients about the company's new products and price development details on a regular basis.
• Contribute to the effective launching of new products to ensure favorable market response and optimum build-up of revenue.

Market Retention:

• Be accountable for the achievement of new businesses, account retention and revenue targets for the organization.
• Evaluate the effectiveness of the business plan, sales strategy and public relations strategy in order to analyze and provide necessary recommendations.

Team Development and Relationship Management:

• Provide advisory support to direct reports by identifying business opportunities and drawing up plans/programs to achieve set targets.
• Facilitate, establish and maintain effective relationships with new and existing customers.

Organizational Development and Revenue Generation:

• Prepare annual marketing plans and strategies for revenue generation to achieve target objectives.
• Understand and monitor country-specific government policies and pronouncements as it relates to the business operations.
• Assume overall accountability for the business segments expenditure on products and services.
• Monitor and control business segment income and expenditure to ensure profitability.
• Evaluate market research and competitor analyses in order to formulate marketing plans and strategies.

Other Responsibilities:

• Provide a weekly/monthly performance report to the Managing Director/CEO, highlighting key issues and proffering professional recommendations where necessary.
• Perform other duties as assigned by the Managing Director/CEO

REQUIREMENT

• 5 - 10 years relevant experience working for a Payment Solutions company.