Head of Operations at Kobis Foods and Services

Location: Ikeja, Lagos

Responsibilities

• Identify problems in the day-to-day operations and ways to fix them
• Manage day-to-day operations while also working toward long-term business goals
• Identify profits and losses and operating within the parameters of budgets
• Daily communication across many teams (accounting, operations, human resources, and executive management)
• Interview, hire, train and manage new supervisors and managers
• Develop the team and provide paths for growth within the company
• Maintain company culture and staff morale
• Keep operations as streamlined as possible
• Understand key revenue drivers and identify any room for improvement
• Make decisions on how to operate the business from both a guest and financial standpoint.

Qualifications

• Candidates should possess a minimum of OND / HND / Bachelor's Degree with 3 - 9 years work experience.

Requirements:

• Must be a self-starter
• High level of communication skills
• Extremely organized
• Passion for providing top-notch hospitality to guests
• Integrity to make the right decisions for the restaurant, staff, and guests
• Confidence in your knowledge of the industry
• Problem-solving and relationship building skills
• Ability to strategize based on customer demographics
• Ability to manage multiple projects at once
• Ability to successfully train and coach a team
• Ability to identify inconsistencies across restaurants.