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  • Posted: Jun 9, 2022
    Deadline: Not specified
  • Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME's achieve more by connecting and collaborating with independent professionals (freelance agents) to do t...
    Read more about this company


    Head of Operations (Bank)


    • Formulate business strategy with others in the executive team
    • Design policies that align with overall strategy
    • Implement efficient processes and standards
    • Coordinate customer service operations and find ways to ensure customer retention
    • Ensure compliance with local and international laws (e.g. data protection)
    • Oversee the implementation of technology solutions throughout the organization
    • Manage contracts and relations with customers, vendors, partners and other stakeholders
    • Evaluate risk and lead quality assurance efforts
    • Oversee expenses and budgeting to help the organization optimize costs and benefits
    • Mentor and motivate teams to achieve productivity and engagement
    • Report on operational performance and suggest improvements


    • Bachelor's Degree in Business, Computer Science, or a related field.
    • Experience as a head of operations or in a similar role.
    • Knowledge of business functions.
    • Solid knowledge of data analytics.
    • Strong mathematical literacy.
    • Excellent organizational and leadership qualities.

    N100,000 - N350,000 Monthly.

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