Head of Operations (Bank) at Tempkers Limited

Responsibilities

• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements

Requirements

• Bachelor's Degree in Business, Computer Science, or a related field.
• Experience as a head of operations or in a similar role.
• Knowledge of business functions.
• Solid knowledge of data analytics.
• Strong mathematical literacy.
• Excellent organizational and leadership qualities.

Salary
N100,000 - N350,000 Monthly.