Head of IT at Ultraviolet Microfinance Bank

Responsibilities

• Develop and implement the bank's IT strategy in alignment with organizational objectives.
• Identify emerging technologies and trends to drive innovation and competitiveness.
• Create and manage the IT budget, ensuring cost-effectiveness.
• Oversee the design, implementation, and maintenance of the bank's IT infrastructure.
• Ensure the availability, reliability, and security of network systems, servers, and hardware.
• Manage relationships with third-party IT service providers and vendors.
• Implement robust cybersecurity measures to safeguard customer data and sensitive information.
• Ensure compliance with relevant regulations and industry standards (e.g., data protection, PCI DSS, etc.).
• Conduct regular security assessments and audits.
• Supervise the deployment and maintenance of software applications used across the bank.
• Collaborate with departments to identify software needs and enhancements.
• Manage software licenses and updates.
• Provide technical support to bank employees, resolving IT-related issues promptly.
• Establish and manage an efficient IT helpdesk system.
• Monitor and report on IT service performance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Relevant IT certifications (e.g., ITIL, CISSP, CISM, etc.) are advantageous.
• Minimum of 3 years of progressive IT leadership experience in the banking or financial services industry.
• Proven track record in managing IT teams and projects.
• Strong knowledge of IT infrastructure, networking and systems administration. o Proficiency in cybersecurity, data protection, and compliance.
• Experience with core banking systems and financial software is a plus.